Archive for the 'Customer Service (CRM)' Category

Oct 13 2015

DAY 27 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

COMMUNICATIONS  NETWORK

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

Your communications network needs to be at the very

heart of your business model in the New Economy.

 

communication graphic

A communications plan with your team and your customers is no longer just a “nice to have.” It is absolutely essential to your survival.

It doesn’t matter whether your products are virtual or physical, you need a full-time communications network in place to keep your business stabilized and viable.

Your communications network is based on your Internet provider but only starts there. Communications includes the platform for communicating, the software that you use, the web of relationships that you have, and your people as well as technical communication skills.

Beyond a reliable Internet connection, you need to be running software that is compatible with everyone else. Most of the web-based communications platforms run for everyone, just about everywhere. And they are easy to use. Your communications platforms need to be universal because building and maintaining productive relationships with customers and team members depends on platform functioning in addition to how you “come across” to others.

It’s best to start with a reliable email service. Then add a service that allows you to deliver large files such as Dropbox, or another file transfer protocol provider. Next, add a team-friendly platform where you can gather everyone for face-to-face virtual meetings (e.g., Skype, Go To Meeting, etc.). Finally, you’ll want to  layer any number of software programs that enhance your experience, and set to work honing your personal listening and presentation skills.

In concert with developing your email, messaging and meeting services, social platforms, and personal communication skill platforms, you’ll need to be thinking about how to be–or have someone close to you be–a centralized axis for keeping all those around you in the strategical planning and tactical action steps loop.

communication cartoon

Even if you are technically savvy, expect to have a technical support person or three at your disposal. If you have someone whose job it is to manage the technical communications issues upon which your Internet business relies, it frees you to concentrate on the pieces that you can’t replicate which is all the value that your specialty brings to the marketplace.

I am always impressed and amazed at the stories of entrepreneurs who dedicated nights, weekends and months to mastering communications platforms to build their business. But at some point, sooner rather than later as revenue arrives, it is a good idea to liberate yourself from maintaining the networks upon which your business depends and put that into professional hands.

Your ability to communicate with your customers and your staff is the lifeblood of your business in the New Economy.

You cannot afford to jeopardize your customer communications flow and consistency simply to save a few dollars, or because you think that you can do it well enough. “Well enough” isn’t good enough as you become a bigger player, even a marginally bigger player (unless you’re just faking it)!

Put your money into development of an ongoing communications platform as one of your first investments. It is one investment that can make the difference between life and death for your business. Remember: HEARING IS NOT LISTENING!

# # #

C’mon back WEDNESDAY 10/14 for Day 28  —

What’s your plan for keeping sharp and tuned in? You’ll need more than a grinder and a radio.

 

# # #

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———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

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Oct 12 2015

DAY 26 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

BUILDINGS and MACHINERY

Adapted from the book 30 DAYS TO THE NEW ECONOMY by Peggy Salvatore

 

buildingsmachinery

After yesterday’s discussion of human capital, it is on to a discussion of the more traditional role of capital as assets in the form of buildings and machinery.

 

Large office complex workspace will not disappear, but a lot of new entrepreneurs (like Internet Joe) will find they can start with a home or garage-based office . . . or perhaps need even a lot less real space (like a tabletop) for an online business.

Successful businesses

will always need an official location.

Growth makes an official office site important. If a business is largely virtual and run by a team that is scattered in offices throughout the world, home offices may suffice as ground zero.

homework

Even small entrepreneurs would do well to consider temporary or flex office space for an official address and, more importantly, to take the business up a notch.
When a young entrepreneur has assembled a team around him or her, it is best to co-locate everyone to gain the benefit of team thinking and creative brainstorming.

So, even office-based online small businesses gain value from official office space.

Beyond the small online entrepreneur . . .

Your small business may require more than a few desks, computers and routers. Your idea may require lab space or assembly and warehouse space. At some point in your growth, expect that warehouse, transport and meeting space may be required. Plan for growth in your financial projections and that includes physical commercial space.

Customers of global businesses in the New Economy still expect to see a real street address with a GPS location.

tech cartoongps

A location grounds you

and makes you more real for your virtual customers.

While buildings and machinery are still an integral part of business in the New Economy, they just don’t take center stage anymore.

Physical building spaces and machinery needs are now smaller, more compact, more flexible, leased, and temporary. Remember that as an entrepreneur in the New Economy you are always ready to pivot.

Whatever it is, if you can do it here, you can usually do it there as well. The difference is that while your physical presence gives weight to your enterprise, your physical building and machinery presence won’t weigh it down.

# # #

C’mon back TUESDAY 10/13 for Day 27  —

Okay, so you can communicate. So can bumble-bees (better even, in fact, than humans). Let’s assume you are up to bumble-bee standards and can make your point clearly, listen carefully, provide great feedback, and that you go beyond bees to be able to write/compose perfectly. What’s your communication plan?

# # #

 

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———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

Hal@Businessworks.US      Peggy@Businessworks.US

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Oct 06 2015

DAY 22 – 30 Days To The New Economy

Your Role in History as an Entrepreneur

IMAGINE YOUR

          

LEARNING ORGANIZATION

Adapted from the book 30 DAYS TO THE NEW ECONOMY by Peggy Salvatore

 

The rapid acquisition and deployment of knowledge means that all organizations that plan to survive also have a process for knowledge acquisition, retention, management, and transfer in their business plan. Forward thinking organizations today consider themselves learning organizations.Meeting Table

As an entrepreneur in the New Economy, even though you may be small, your responsibility is to not only know what is going on but to contribute to the body of knowledge.

  • Remember: All the Internet Joe’s around the globe are learning and building this ship together so sharing what you’ve learned and what you are developing (without, of course, revealing trade secrets like product ingredients and proportions or your intended branding or marketing approach) is part of that responsibility and defines in part your value as a member of the global business community.

There are TWO PARTS to this knowledge acquisition and sharing. One is the internal knowledge of your individual product or service and the second part is the external learning about the infrastructure you are building either deliberately or inadvertently by participating in the New Economy.

PART ONE: Internal knowledge

Whether you are operating alone, with a handful of close team members or a cast of 100s, you need to store and transfer knowledge about product development, marketing, deployment and all other aspects of your business to assure continuity.

When you’ve built a global community of customers, they will have questions and need support. Codify, iterate, revise, update, repeat. Consider yourself in a constant state of beta.

  • Remember: We said that one of the advantages Internet Joe has is the ability to be agile and nimble. This requires a state of continuous learning which is a mindset of quality improvement. Because you aren’t taking a large organization with you, when you learn something new, as an Internet entrepreneur you are able to capitalize on that information and pivot instantaneously.

Learning Org Chart

PART TWO: External knowledge

The intimate relationship you develop with your customers through their personal communication devices is the basis of your ongoing learning. You are learning what works, what they like about your product and service, what needs improvement and when you haven’t hit the mark.

Your systems and connections are creating the need for the kind and amount of infrastructure required to build the New Economy. When you share what you need and what you’ve learned about commerce with others in the online business community, the network grows.

What we know changes every minute!

. . . and what you do with it will be different

than what someone else does with it . . . So consider

recording it . . . sharing it.  That process puts the next

step on the ladder within reach for all by raising

the net worth (and the stakes) for all players.

# # #

 

C’mon back TOMORROW 10/7 for Day 22 —

“Financing Your Business” isn’t like car dealership

or retail mattress and furniture “Financing”!

# # #

 

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With Hal and Peggy’s wealth of business coaching experience, you’ll learn how YOU match up with what successful entrepreneurs are thinking and doing RIGHT NOW. Get ideas you never imagined. Gain the traction you need within 2 hours — not days or weeks or months. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details, to explain your business pursuit focus and to reserve your seat! $99 total for 2 hours. Satisfaction Guaranteed.

———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

 

Hal@Businessworks.US      Peggy@Businessworks.US

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Oct 05 2015

DAY 21 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

 

I M A G I N E

 

I N V E N T O R Y  &  D E L I V E R Y

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

Delivery VanIn tandem with global manufacturing, let’s take a closer look at how to store and move physical products in the New Economy.

Inventory

If you live where grasses are plentiful, you live in a grass hut. People have always adapted to local resources. In the New Economy, efficient and successful communities will rely on this same strategy but with a difference.

 

As was pointed out yesterday (while we imagined manufacturing), many products will be able to be assembled closer to their markets because 3D printing of finished products and parts will make that possible. Also, robotic manufacturing makes it possible to locate production facilities in places without consideration of the availability of many prepared workers. Obviously, local manufacturing reduces the need to move finished products closer to the customers.

Local sourcing raw materials

Our knowledge grows about our environment every day, and we find more uses for things around us.

Materials, for example, can be manufactured using chemical and biological processes. During the period of 20th Century industrialization, synthetic materials were developed and –suddenly– clothing manufacturers didn’t necessarily need wool or cotton to make clothing, though “real” materials were usually considered luxurious. The same is happening in the 21st Century with biological substances such as food and medicines (moving from chemically-based to biologically-based).

Knowledge in the new frontier will find ways to transform available local resources into necessary materials which should reduce the demand to transport and store raw materials.

The more we learn about chemistry and biology, the more possibilities we have to use the basic structures that compose

pineapple

a pineapple, for example, into materials to manufacture other products needed locally.

About energy and transportation

When requirements to transport people and materials are reduced, this necessarily results in less requisite shipping vessels and fuel. In this scenario, energy needs to be produced and consumed locally to support local raw material development and product manufacture. This lends itself to less portable and more available sources of fuel – sources like solar and wind.

renewable energy

Internet Joe is thinking about the future, and the future doesn’t resemble the present. That translates to mean there are a lot of limiting factors in the present, such as finite (non-renewable, transportable) fuel, that are NOT part of fueling the New Economy. What limiting factors will impact, or are impacting, your business pursuits?

# # #

What are you making the most of to move your business forward?
C’mon back TOMORROW for Day 22 —
GOT LEARNING?. . .

# # #

 

 

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With Hal and Peggy’s wealth of business coaching experience, you’ll learn how YOU match up with what successful entrepreneurs are thinking and doing RIGHT NOW. Get ideas you never imagined. Gain the traction you need within 2 hours — not days or weeks or months. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details, to explain your business pursuit focus and to reserve your seat! $99 total for 2 hours. Satisfaction Guaranteed.

———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

 

Hal@Businessworks.US      Peggy@Businessworks.US

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Thanks for your visit and make today a GREAT day for someone!

 

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Oct 04 2015

DAY 20 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

IMAGINE   M A N U F A C T U R I N G

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

Jigsaw Puzzle

The flexibility of the global markets – everywhere, everyone, all the time – means products and services can be delivered from your place of business on the Internet to the customer’s location in the same way.

 

VIRTUAL products (e.g., software, books, music):

already a natural medium.

PHYSICAL products: now becoming a natural medium.

3D printing allows many kinds of products and parts to be assembled on site by downloading software to build products by the customer. Customers only need the material to create the products on location.

3D Shark

One of the issues with matching mass production to local markets has been transportation and warehousing of raw materials and finished products. 3D production eliminates, or will soon eliminate, one or more of these transfers for a wide range of product-based businesses.

Efficient production puts factories near the source of raw materials which could be halfway around the globe from your market. With global markets, raw material processing happens near the source of materials which are then delivered to where products are produced at the customer site.

Throughout history, efficiencies have grown markets.

This development is no different.

 

While assembling products onsite requires only the transfer of raw materials to the customer location, the expansion of markets grows the number of end users.

Economic development happens more rapidly in areas that now need mainly an Internet connection and a reliable source of power to become a viable market for your products – both virtual and physical.

The limiting factors remain the availability of power and water. The new entrepreneurs believe those problems can be solved, and they are actively seeking answers.

Power Symbol

As noted earlier in this series, we are very early in the New Economy and are still building the infrastructure so much of the opportunity is building the virtual roads and rails into the future.

Even in situations where finished products are mass produced and need to be transported, robotics simplifies production. Robotics reduces the number of humans needed to assemble products and, consequently, also the number who need to be trained as assemblers, as programmers, and as equipment calibration specialists.

Local education and workforce availability is

not a major factor in locating a factory today.

 

Since line-driven powered machinery was invented, workers have revolted against automation fearing for their jobs. However, in each instance, the quality of peoples’ lives have improved, as well as the quality of products produced, and people’s time is collectively –presumably, for those outplaced– freed for higher level pursuits.

 

The promise of manufacturing in the New Economy turns on how you view progress. You’re likely to have one of two views of the world:

  • View 1: You believe advances solve problems, make solutions available to more people, and raise all of humanity in waves.
  • View 2: You believe knowledge is finite, all that can be known is already known, and we can’t solve our problems because our known resources do not meet everyone’s needs.

Entrepreneurs (Especially INTERNET entrepreneurs)

in the New Economy hold fast to View 1.

They believe that what lies beyond the known frontier

is the place where advances for humanity lie.

Internet Joe senses what is there and moves toward it

because he knows problems=opportunities,

and he knows it’s his choice.

# # #

Where does the past still control the present in your business pursuits?

C’mon back TOMORROW 10/6 for Day 21 —

 Imagine INVENTORY and DELIVERY. . .

# # #

 

 

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With Hal and Peggy’s wealth of business coaching experience, you’ll learn how YOU match up with what successful entrepreneurs are thinking and doing RIGHT NOW. Get ideas you never imagined. Gain the traction you need within 2 hours — not days or weeks or months. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details, to explain your business pursuit focus and to reserve your seat! $99 total for 2 hours. Satisfaction Guaranteed.

———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

 

Hal@Businessworks.US      Peggy@Businessworks.US

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Oct 01 2015

DAY 19 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

I M A G I N E     S A L E S $ $

 

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

SALES

Organizations frequently couple sales with marketing, and we’ll do that here, too. When you’ve defined your markets, you have the basis of a sales program. When your market is global, your sales program can actually be UNcoupled to some extent.

 

As noted yesterday in “Imagine Marketing,” your customers are connected to you by a personal communication device that delivers content which is highly individualized. Your sales strategy needs to be the same.

For example, if you are selling a weight loss system, you aren’t reaching a single imagined customer concerned about his or her weight with standardized sales material content. You reach an individual with personalized content. You can deliver emails customized with the name of prospects by leveraging the power of email lists.

EMAIL (We’ll explore the mechanics of this in the next book.)

You can also individualize your approach using your website with a “click here for patients”, “click here for physicians”, “click here for caregivers” approach to sales. As your potential customers “click here”, they can further individualize their search for your products and services by drilling down into your website.

It is possible to individualize your approach to customers for a very low cost per touch using email and websites.

As discussed in earlier posts in this 30-Day series, this is where Internet Joe holds an advantage over large corporations as an entrepreneur. By leveraging social media platforms such as Twitter, Facebook, Pinterest and Instagram, your product automatically has viral potential. Internet Joe makes personal connections with people around the globe and they are all potential customers.

With a few power users among your followers,

you can get exposure to 250,000 people . . .

which very quickly expands to millions.

CROWD

 On a planet with already 3 billion Internet-connected individuals, you have tapped into only a small fraction of potential customers and already have exceeded a 20th Century salesperson’s wildest fantasies.

Bricks and mortar . . . Uber-ized* and Bnb’d**

Even if your business is based on live customer interactions, such as with a restaurant or hair salon, your bricks and mortar enterprise needs an Internet presence to exist. If someone visits your town and looks for pizza, they will search for restaurants online and your business needs to be there. As a plumber, you may not think you are an Internet Joe, but online presence still makes the difference between survival and massive opportunity.

CAR and DRIVER

  • *Think of the online/chargecard-based Uber* (private driver car service) business model . . . for drivers plugged into the system, Uber provides income previously only possible with the reach of the old “looking for a ride to California” bulletin board postings.
  • **Consider the online/chargecard-based Air Bnb** (temporary home rentals) business model . . . for homeowners plugged into the system, Air Bnb provides income previously only possible for local realtors.

Sellers can be anybody with an Internet connection, but Internet Joe is a true entrepreneurial businessman leveraging the power of the Internet to grow sales opportunities with the immense power of global markets.

 

# # #

C’mon back MONDAY 10/5 for Day 20 —

 

Do you believe humanity’s advances solve humanity’s problems . . . OR

that problems are not solvable because all that can be

known doesn’t meet everyone’s needs?

# # #

S P E C I A L    A N N O U N C E M E N T

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“ENTREPRENEURS ARE AGENTS OF CHANGE . . . Accelerating Your Business”

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With Hal and Peggy’s wealth of business coaching experience, you’ll learn how YOU match up with what successful entrepreneurs are thinking and doing RIGHT NOW. Get ideas you never imagined. Gain the traction you need within 2 hours — not days or weeks or months. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details, to explain your business pursuit focus and to reserve your seat! $99 total for 2 hours. Satisfaction Guaranteed.

———-

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

Hal@Businessworks.US      Peggy@Businessworks.US

Open Minds Open Doors

Thanks for your visit and make today a GREAT day for someone!

No responses yet

Sep 29 2015

DAY 16 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

 Imagine Leadership

leadership

and Management

 

The traditional organizational chart is a construct left over from Alfred Sloan’s leadership at General Motors in the early 20th Century. That, my friends, is 100 years ago.

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

 

In the 1980s, the hierarchical organizational chart was challenged by enterprises that found products were better built when workers had ownership of their production. The philosophy of pushing decision making down to the employee flattened the organizational chart somewhat and relationships became “matrixed.” In other words, people sometimes had multiple layers of reporting and responsibility as well as accountability and all those layers were spread throughout the organization.

The shift away from top-down thinking has been gradual. It paved the way for entrepreneurs in the New Economy to be comfortable spreading responsibility, accountability and rewards across the organization — based on performance, not role.

Leadership and management in the New Economy is about vision— and goal-setting.

 

It’s about being able to get out in front of the parade with a baton while respecting the fact that without a parade, Internet Joe is leading no one.

orchestra leader

And here is where the distinction between leadership and management takes a leap.

True leadership isn’t conferred as much as it is earned.

True leaders are people who others follow, in fact emulate, for their innate qualities. This harkens back to our first and most important quality of leadership, and that is integrity. People naturally follow someone they trust; they know they will wind up somewhere worth going. That requires a bit of a track record.

Management skills can be learned. Management is about the ability to align and assign resources to achieve goals. Managers don’t require the kinds of rigorous traits of a true leader but they do require consistency, persistence and organization.

Managers don’t need to be leaders.

But great leaders get nowhere without great management of resources. If an entrepreneur is not a great organizer, it is critical she or he hires one.

A great idea, even with enthusiastic followers, goes nowhere without someone to arrange the resources in straight lines, all headed in the same direction.

Leadership and management don’t have to be embodied in the same individual. They do, however, need to be together at all times for efficient allocation of resources. An entrepreneur in the New Economy needs efficient organizational alignment with wise distribution of responsibility and accountability — even though your business map will not resemble, even remotely, Alfred Sloan’s hierarchical organizational chart at GM.

A successful Entrepreneurial Leader today

is not at the top of her or his organization.

He or she is in the lead, and that is a very different position.

# # #

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

 # # #

Hal@Businessworks.US     

Open Minds Open Doors

Thanks for your visit and make today a GREAT day for someone!

 

No responses yet

Sep 27 2015

DAY 15 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

K N O W L E D G E

 

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

Always Seek Knowledge Acronym

Knowledge, confidence and a sense of adventure are the entrepreneurial trifecta. One or two makes someone a great employee but a successful entrepreneur needs all three.

 

 

Imagine confidence and a sense of adventure without knowledge – you have a risk taker who has no context and who won’t win the respect of employees and customers. There is a place in your startup for this person – perhaps cleaning windows on the 100th floor – but not at the helm.

What about knowledge and confidence without a sense of adventure – you have a good researcher and expert who won’t step out of her or his comfort zone. There is a place in your organization for this person in the lab, but not at the helm.

Imagine knowledge and a sense of adventure without confidence – you have a risk taker who will step out but is unable to follow through. There is a place for this person in your startup, perhaps as the pitch person, but not at the helm.

IMAGINE possibilities

An entrepreneur in the New Economy enters the global marketplace with a certain set of knowledge and skills to support his or her confidence and sense of adventure. That knowledge is the ticket to entry in the global entrepreneurial sweepstakes.

A successful entrepreneur in the New Economy has a learning mindset because the environment is always in motion. Remember our discussion earlier about the pace of knowledge and the rapid acquisition of data: 90% of what we know we have learned in the last two years.

What Internet Joe knows may have been true yesterday. However, with the rapid expanse of knowledge and data collection, that truth may be different today. In fact, if you are starting a new business, there is a pretty good chance you can assume you are operating with outdated information even as you develop your products and services.

In a fully interconnected, 24/7 marketplace,

knowledge isn’t static. It’s fluid.

And it includes knowing your SELF.

wise old owl

A business in the New Economy is a learning organization and that requires a learning CEO. The leader sets the example. There is an old saying that “leaders are readers.” More accurately, leaders are learners. As situations materialize and unfold, leaders can process what is happening and adjust their product, service or approach based on constantly changing data.

The world is always in beta and successful entrepreneurs practice agility. Think permanent beta and constant learning, and you have the essence of knowledge in the New Economy.

 

# # #
C’mon back TOMORROW 9/29 for Day 16.
ARE  YOU cut out to be a leader or a manager?

# # #

 

S P E C I A L    A N N O U N C E M E N T

Sign up NOW for NOVEMBER 29th (Sunday Night after Thanksgiving)

LIMITED SEATING COACHING WEBINAR:

“ENTREPRENEURS ARE AGENTS OF CHANGE . . . Accelerating Your Business”

Get fresh, informed, proven insights geared specifically to your business market, your biggest problems, your biggest opportunities.

With Hal and Peggy’s wealth of business coaching experience, you’ll learn how YOU match up with what successful entrepreneurs are thinking and doing RIGHT NOW. Get ideas you never imagined. Gain the traction you need within 2 hours — not days or weeks or months. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details, to explain your business pursuit focus and to reserve your seat! $99 total for 2 hours. Satisfaction Guaranteed.

———-

 

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

Hal@Businessworks.US      Peggy@Businessworks.US

Open Minds Open Doors

Thanks for your visit and make today a GREAT day for someone!

No responses yet

Sep 24 2015

DAY 13 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

A D V E N T U R E S O M E N E S S

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

SKYDIVERS

Entrepreneurship is not for the faint of heart. Actually, leadership of any sort is not for the weak-kneed, and taking this trip into the new frontier requires stamina and hard work. Risk-taking is at the core of starting a business and putting your time, resources and reputation on the line. To move forward taking resources and reputation along for the ride certainly requires an adventuresome spirit.

A Master Key to successful business

is to take calculated risks.

 

Taking calculated (reasonable) risks means both your experience and your instincts kick in when you make a decision. Like Indiana Jones when he stepped off the cliff into thin air, entrepreneurs have an instinct–a sixth sense–that when they take that footstep into the sky, a footbridge will appear.

Internet Joe [See DAY 5, DAY 6, and DAY 9 in this series of posts] understands the difference between adventuresomeness and foolhardiness.

He is adventurous. He is willing to spend enormous amounts of time and money (often investor money) to initiate and implement his creative vision. He is building a business and making promises to customers that he will be there to deliver on his promises. He is also promising employees they can count on him and that it is safe to bet some of their life and livelihood participating in his vision.

Internet Joe is not careless, though.

He is backed by a good (though probably not “formal”) business plan . . . it may just be scribbled on the back of an envelope! But he will for sure have at least a professional grounding in what he is doing.

As I mentioned earlier in this blog-adaption series, Internet Joe probably landed on his own after a stint at a major corporation. He has a finely-honed sense of quality and what it takes to build his vision. The adventure is taking on both planned and unforeseen opportunities to execute it in a whole new way — serve new markets, create products and services, and uncover new revenue streams where none existed.

If he has venture capital or crowdsourced income, people have already vetted his credentials. So the risk may have a stronger likelihood of an upside for investors than backing a relative unknown venture or creator, but working with other people’s money invested because they believe in someone or the idea puts stress on entrepreneur shoulders.

Regardless of whether a venture is investor-backed or self-funded, it is critical to regularly step back from the idea workbench to execute good judgment and seek the advice of close associates moving forward. Successful business development always reduces itself to being an authentic boss!

In either case, at the core, Internet Joe is taking some risk. Many ventures are well-vetted by professional investors, many people build businesses based on solid skills, and yet the annals of business are littered with failures within the first two years. More than half fail in the first five years according to the Bureau of Labor Statistics . . . and this is likely understated.

Soooooooo, “The Force” may “be with you,” but the odds are not, and your success is clearly not guaranteed . . . at least the first time around.

 

BEST BET: Pepper your adventuresomeness with

calculated, educated, realistic, well-advised

moves to increase your chances for success.

But don’t let all that practical good sense dampen your adventuresome spirit. Hey! Who knows where you’ll end up?

# # #

 

C’mon back TOMORROW 9/25 for Day 14 —

ARE YOU CONFIDENT ENOUGH TO MAKE IT ALL WORK?

# # #

 

SPECIAL ANNOUNCEMENT

Sign up NOW for NOVEMBER 29th (Sunday Night after Thanksgiving for 2 hours) $99 LIMITED SEATING COACHING WEBINAR: “Accelerating Your Business Growth and Development.”

Get fresh, informed, proven insights geared specifically to your business market, your biggest problems, your biggest opportunities.

With Hal and Peggy’s wealth of business coaching experience, you’ll learn what successful entrepreneurs need to be thinking and doing NOW. Simply call 931.854.0474 Central Time: 11AM to 4PM Monday-Friday for details and to reserve your seat!

 

———-
For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

 # # #

 

Hal@Businessworks.US      Peggy@Businessworks.US

Open Minds Open Doors

Thanks for your visit and make today a GREAT day for someone!

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Sep 21 2015

DAY 11 – 30 Days To The New Economy

Your Role In History As An Entrepreneur

I  N  T  E  G  R  I  T  Y

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

Boy Scout

First of all, without integrity, you can stop reading right now. Don’t waste your time trying to lead an organization—or even yourself—because if you do not have integrity in all you do, you cannot perform any of the necessary actions required to grow and lead a successful organization.

 

 

INTEGRITY. Is it more than not cheating on your expense account? More than not pocketing stuff in a retail store? More than lying on your taxes or to your partner or associates? Your landlord? Your family?

Integrity is all-inclusive. Maintaining integrity half the time is like being half-pregnant. Integrity has to do with your treatment of all people all of the time.

It includes all of your communications and the commitments you make – written (including texts, emails, blogs, and site content) and oral (including personal meetings, telephone calls, and electronic transmissions).

If you say one thing to one person and another thing to someone else, don’t expect anyone to listen to you or follow you. They cannot follow you because you have proven that you cannot be trusted; if they follow you, they don’t know where they’ll end up.

If there is any incongruity in your actions or words, you will lose the respect and trust of your employees and everyone else who knows you, including importantly (especially if it’s your own business) your customers.

The reality of  this thinking applies not only to all your business dealings, but all your dealings in life.

 You cannot effectively be one person in your public life and another person in your private life.

mixed signals street signs

Without integrity, you have (or will likely end up having) nothing.

An individual with Integrity is one who is wholly integrated. All pieces of that person’s life line up and make sense. A fully integrated person acts from the same core of values in her or his actions, at work with employees, at home with family and friends, at the gym, in the restaurant, on the phone . . . standing in line.

Integrity is about trust and consistency.

When others let you into their world, whether on a screen, or through a product or service, deserve a certain basic level of trust. And people with Integrity are honest in all cases, which is a demonstration of respect for others.

People who are used to treating others with respect can be expected to treat customers with respect, too. It’s a behavior that comes naturally.

People with Integrity have nothing to hide.

What you see is the actual sum of the man or woman. This is important for several reasons. Generosity tends to accompany Integrity. People who are fully integrated are free to be open and that means they are free to share their ideas, their friends, their lives and their resources.

As a corollary to generosity, people with Integrity usually have an abundance mentality. They aren’t hoarders. This openness is a prerequisite to have a giving personality, one that believes there is enough to go around. An open hand gives and receives in a virtuous cycle.

Another quality of people of Integrity is their outward focus. The natural integration of their lives means that their business is a member of the community it serves. In the Internet world, some entrepreneurs have a global focus, so that community can be near or far.

An Internet entrepreneur may be the leader of a company of one as a solopreneur, or may lead a company of hundreds. But the same rules apply. As the leader of your organization, Integrity is the make-or-break personal quality.

Integrity is the foundation of success in any
venture and is particularly critical to
long-term successful leadership
at any level. Entrepreneurship is no exception.

 

Let’s close this discussion by pointing out that this is not a sermon. None of us is perfect. We are, after all is said and done, humans. That requires us to each have faults. The intent of this post is to serve as a reminder that—as motivational guru Brian Tracy so aptly paraphrases: “We become what we think about most of the time.” Thinking more about integrity helps us to gain more of it. And that’s as good for our businesses as it is for ourselves and for those around us every day.

 

For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #

Hal@Businessworks.US     

Open Minds Open Doors

Thanks for your visit and make today a GREAT day for someone!

No responses yet

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