Welcome to the world’s first SMALL BIZ Alphabet Series of blog posts!

Welcome to the world’s first SMALL BIZ Alphabet Series of blog posts!

What Makes You Think

You Can Wing It?

 Farmers, carpenters, doctors, lawyers, firefighters, pilots, seamstresses, stylists, realtors, even Cub Scouts do it.

So what makes you think that you can wing it? Now I’m not talking any hundred-page document with 37 pull-out spreadsheets and an annotated bibliography featuring a gazillion itemized resources. Who cares? I’m talking about an Entrepreneurial Action Plan.

Yes a plan of any kind needs a goal.

And that goal has to be realistic and specific and flexible and due-dated. If it’s not all four of those criteria, it’s not a goal, it’s a wish. Wishing may work in Disneyland, but business success comes from taking action. Taking action without a goal-based action plan is like trying to control a rudderless ship in a storm.

Your Entrepreneurial Action Plan

Like any good news release, your Action Plan must answer the questions: Who? What? When? Where? Why? and How? And be realistic, specific, flexible and due-dated. It’s always a worthy endeavor to include a Mission Statement and a Vision Statement at the beginning of your plan to set the stage.

A quick market assessment, a marketing plan, a management approach and/or team lineup, an operational outline and a financial plan and projections — that all answer the questions: Who? What? When? Where? Why? and How? (and that are realistic, specific, flexible, and due-dated) will do the trick.    

                                                                                                          

Is this over-simplified?

No. It’s actually very simple. An Entrepreneurial Action Plan is simple and quick to execute. It is not a formal business plan. Many of the same ingredients are in both, but business plans are primarily done for the purpose of raising investor or lender money. Action Plans are to get things going, and build momentum; they are not fancy.

An Entrepreneurial Action Plan can be scribbled on the back of a large envelope.

It is definitely not for the feint-hearted crossed-t-dotted-i perfectionists or analysis-paralysis corporate types. The best results come from those who chunk up their plans and adjust them frequently. This doesn’t take thousands of hours or a rocket science degree. Oh, and what a great amnd illuminating collection the saved scribbles make.

BUT your Action Plan does need to capture.

It needs to capture the five “W” questions and one “H” question above, and it does need to target goals that are realistic, specific, flexible, and due-dated. Otherwise, you are captaining a rudderless ship in a storm, and are bound to have schools of lawyers circling you, closing in for the kill.

Yes, put it in your pocket, not a spiral-bound or 3-ring binder.

It’s a working document for the day, week, or month. I do daily scribbled Action Plans for each blog post. I do weekly versions for my writing/consulting/marketing business. In the end, it’s all about why you are an entrepreneur in the first place . . . to make your idea work by exercising the freedom to continually adjust it.

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Hal@Businessworks.US

 Open Minds Open Doors

 Thanks for visiting.     God bless you.

  Make today a GREAT day for someone

Failure to achieve

can often be traced to

one’s own big mouth.

What’s the old German expression? “Vee ist too soon alt und too late schmart!” (…or something like that). Well, combine that truth with the tendency most of us have to shoot off our mouths about what we expect to achieve —often before we even get started— and what have we got? A situation in which we are too late being smart enough to realize we should have kept our goals to ourselves.

Other than a genuinely-shared pact with your soul mate or trusted long-term business partner, it’s just not ever a good idea to tell anyone else about what it is that you’re aiming to achieve. Others are not in your shoes and do not have the same energy or confidence levels. You, after all, own or operate or run or manage or partner in a business. You’re an entrepreneur.

Many others (including some close to you) may –for down-deep-inside resentment– simply not want you to succeed, and will discourage and undermine your efforts. For whatever their reasons, don’t allow those confrontations to occur. Keep your goals secret.

Perhaps you believe you have personal and or business “goals” in mind. I would respectfully suggest that the odds may not be very great that these pursuits are worthwhile. The truth is that all of history has proven goals are only worthy of pursuit to start with if they meet all five of the following criteria:

GOALS MUST BE

• Specific

• Flexible

• Realistic

• Due-Dated

• In Writing

If what you’ve been thinking are meaningful personal or business goals, and they don’t measure up to solidly meeting five out of five of these requirements, they are not goals. They are wishes. Wishes are what people who wrap their lives around “hope” end up with. Wishing and hoping are the empty promises that empty people make to themselves and others. “Fantasizing” isn’t “taking action”!

Not only are each of us at the doorstep of success when we choose to quietly set and work toward goals that are specific, flexible, realistic, and due-dated, we can also measure the sincerity of others’ intents by applying these criteria to what we see them attempting to do with the major life tasks that face them. And from that kind of assessment, we can often determine another’s integrity.

Say, for example, a customer tilts his head, shrugs, faces his palms to the sky and says, “Sorry we’re taking our business elsewhere; it’s strictly a money decision; nothing personal; your prices are just too high for us; we can pay offshore operations half of your costs for the same results!”

This is a knee-jerk, marketplace-ignited decision. Otherwise, you’d be hearing about quality and service and deadlines and willingness to work out payment terms and exact shipments involved. A customer who simply up and leaves with an armful of flimsy excuses was probably never a good customer in the first place, right?.

Replace him with one that demonstrates by her attitude and conduct and the choices she makes that she is working with goals. You don’t need to know another’s goals or share yours. But when you look below the surface of smiles and handshakes and illusionist promotions, you’ll see that those who set and function with goals behave in certain committed ways. You know the difference.

These are the business and professional people

to choose to associate with.

They make the best customers and partners and investors and employees because relationships start from a position of honorability and support for one another in traveling on the high road. More quality work gets done more often, and besides moving in more profitable directions, it’s also more fun.

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Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals!

Make today a GREAT day for someone!

Tomorrow

is the 2nd day

 of the rest

   of your life!  

So, “business as usual” is an expression left over from the days of yore. Get rid of it! Click on Delete! There is no such thing anymore. No business that’s managed to survive this long into this dying quail economy has a “usual” anywhere on its plate.

This is especially true given The Great Global Warming reports whose noteriety earned an infamous Nobel Prize on the cusp of all the extreme cold temperature onsets. 

I mean, consider that business climate (as we used to know it) has been under crippling storm interferences from the Nation’s capitol, and from deadly mass media manipulations blowing out of Boston, New York, Philadelphia, and Baltimore.

If we look over here, at this gathering high pressure system in the Midwest we can probably trace back its origins to corruption in the Chicago area which was stirred up by former community organizers and regularly energized by “Hollywood’s finest” over on the left coast.

Ah, but you only (and rightfully, I might add) want the bottom line: Will it rain or snow?  

Yes. Depending on where you are, at least one and maybe both!

Whatever you’ve suffered to date in trying to keep arms distance from the incompetent government’s meddling hands and from the pathetic examples set by America’s corporate giants, is bound to get worse before it gets better. But it need not get worse for YOU! That’s your choice. You have the ability to stay in control of your ship and steer it through the coming storms. 

It will take some preparation and a vigilant sense of readiness, but you know what? You’re a pro at that! You’ve proven it by getting this far. Take time this week and next to enjoy your family and rest your business brain. But don’t hang up the phone. This is the most ideal period of the year to think about direction instead of survival.

Map out where you’re headed. Check the long-range weather reports and plan course corrections accordingly. Start to look at the prospects for added revenue streams that do not stray too far from your basic business. Begin piecing together a branding strategy and approach that can take you one step up on the competition.

Look a little harder for the opportunities that are there in the corners, the ones you might have passed over before you restructured or streamlined operations. You may have to “knuckle under”! That’s an expression that does still apply. Here’s another:

Open minds open doors.

Pay attention to proper, productive goal-setting. Pay attention to your SELF and your stress levels and your health (because the best open minds and open doors in business mean nothing if your body locked up and shuts down!) Stress, today, may not be greater than in other generations, but it’s certainly quicker, so you need keep pace –and set the pace– are you ready? Set? Go!

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302.933.0116   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

Headed to 2012–and

your business

is still breathing?

You got guts!

It takes more, much more, than an MBA, family inheritence, or good luck to have a living, breathing business survive this still-spiraling economy. It takes guts.

Guts? Right. You must have ’em, or you wouldn’t be reading this. Okay, enough with the backpats, where do you go from here? Yeah, into January, right. I know. But beyond that, what?

Since you’re an entrepreneur preoccupied with making your idea work, you’ll probably be doing all your gift shopping online, or running around at the 11th hour grabbing stuff off what’s left on nearby retail shelves.

If that’s not the case, and you’re a true romantic who has planned every inch, and had a thousand hours to plan and organize and wrap, you’re probably a corporate type who did all your Christmas shopping in July, and not reading this anyway.

So, here’s a thought: What about taking yourself through a group brainstorming experience —  by yourself?

Is that like suggesting that you do a multiple-personalities thing? Yes, but not so close to the edge that you’ll need a shrink by New Year’s.

I’m suggesting you start with a pad and pen or pencil (if any of those tools are still within your reach). Laptops and all those other hand-heold devices just don’t cut it! They don’t give you enough time to think.

Besides a little practice with that lost art called handwriting, the experience alone could be a good stimulous (speaking of which, Red Bull isn’t a necessary accompaniment, but you may want a cup of coffee?). 

Next, turn off your cell phone; I promise the world won’t end. Then find a place where you won’t be interrupted. (HA! Talk about challenge!) Maybe it has to be a locked car in your driveway?

At the top of your page, write the one business issue that is most important for you to address in 2012.

Be realistic.

Draw a vertical line down the middle of the page.

Put a + (plus) sign on the left and a – (minus) sign on the right. Start to write down everything you can think of (in the left-hand column) that could be a positive outcome of resolving this issue. Everything you imagine as negative on the right. Think freely.

Don’t criticize or second-guess yourself. Instead, go back over your list from the perspective of what you imagine to be your most trusted advisor or most valuable employee. How would it change?

When you’ve given these two columns about 10-12 minutes for each of your split personalities, STOP! Take a swig of coffee. Take some deep breaths. Rub your hands together briskly.

Next page: Write down the three steps you can take on Tuesday, January 3rd, to make some of that left-hand column stuff on your first page start to happen. Rank order the priority of steps.

Make some specific notes about the who, what, when, where, and how each of those three steps can/should/will occur.

Give them a timeline.

Be realistic.

Keep it all flexible: your rankings, your steps, your timeline, and what you expect for results (yes, without this, it’s hard to know why you’re pursuing anything) . . . flexible.

If you get close to the date and it’s not going to happen, don’t whip yourself (that’s hard to do anyway), just move the date. If the steps involve money or other people, leave them flexible enough to adjust in case things don’t go swimmingly (which as you know, they rarely do!)  

Fold up the pages. Put them in your pocket. Type them into your computer tomorrow (not today) and edit them in the process. Share the information as appropriate.

Congratulate yourself for doing goal-setting the right (most productive) way. Now make it happen! And stop worrying. Remember, you got guts!

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302.933.0116 or Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone!

Your business has just been 

beaten up. NOW what?????

The Small Business ER. Paperwork. Name? Date of birth? sole proprietorship, Sub-S or LLC? Address? History of ailments? Next of kin? Organ donor? 

The Business Doctor. A diagnostic work-up. What seems to be the problem? Take a deep breath! http://bit.ly/bo3ZJy Where does it hurt? Let’s see – does this hurt? 

What did you do, get mugged on the way to a sales presentation?

No insurance? Hmmmm. Ah, Helen, let’s see if we can slide this business in under some kind of federal coverage — maybe one of those stimulus plans?

Sooooo, the good news is you’re not gonna die from this. Take your business home, ice it, give it aspirin and lots of rest; keep the bank loans floating, drink prune juice and call me in the morning.

In the meantime, I’m giving you a rehab prescription — you’ll need physical and mental therapy both, but it may only be for six months to a year.

If by then, things haven’t straightened out, we’ll need to do some MRIs and consider a frontal lobotomy, or we may decide it’s just best for you to simply fold your venture and go to work for the government or a large corporation …which would be something like a lobotomy anyway.

Someone here to drive you? Good. You should feel better in a year or two. Have a great day! 

Yuh! Well, things could be worse, said the bloated cow that hadn’t been milked for three days.

The point is that very little compares with the mental anguish, and painful feelings associated with your business taking a beating at the hands of incompetent government agencies, overly-aggressive industry or professional competition, the two-faced-forked-tongue media, the IRS, or your cousin Vinny.

But YOU are an ENTREPRENEUR! Everybody calls you that. You have a reputation to uphold. You’re a free spirit. Nothing gets you down (well, almost nothing).

So the bottom line is that it’s time to get up off the floor (or examination room gurney) and pick up the pieces and set some new goals that are realistic, specific, flexible, and have a due date. http://bit.ly/95XCJN

Yes, it’s true that entrepreneurs typically do not like to plan anything, but the point here is that when your business and/or business ideas have been assaulted, and you’re thinking about chucking it all and heading for the islands, you need to PLAN.

Most recoveries of any type do not generally occur miraculously. They take planning. http://bit.ly/c4puBz Just as you set goals for yourself when you started your business, set them anew for making a recovery.

You CAN do this.

You know why? Because it’s a choice! http://bit.ly/9GydiP 

www.TWWsells.com or 302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

Sounds like a plan . . .

There’s something in your mind that you

want to go after and try to make happen?

You’ve been dreaming about it for, it seems, forever. You’ve been careful about not telling too many others, but those you do mention it to give you the same 3-way response: a “that’s nice” smile, an agreeable nod of the head, and a pointed effort to steer the conversation in a different direction. They humor you. They don’t get it.

If you’re in big business or government work, those responses are enough to douse your fire. You get second and third thoughts and then back away and abandon your idea. You’re too invested in your own job security to dabble with ideas that will preoccupy your mind and lead you too far astray from your 401k and pension plan payoffs when you retire in twenty years.

If you’re an entrepreneur, you don’t much care what anybody says, nor with whether they “get it” or not. You’re going to make your idea work regardless of the odds, the opinions, the financial insecurities associated with developing things to a startup stage, and beyond. Retirement and payoffs –even profits from sales– are the farthest thing from your mind.

The corporate executives and government administrators measure their innovative thinking in terms of whether the ideas they come up with fit into the grand scheme of long-term and strategic plans that blanket the organizations they serve. Entrepreneurs innovate without plans. Entrepreneurs have goals. They seek only the “end-result” of making their ideas work.

The odds for reaching a destination point are dramatically increased when goal-setting meets certain requirements and, once acknowledged, the focus is on each step that leads to the goal —- instead of on the goal itself.

                                       

For goals to be meaningful, they must satisfy all four of these criteria:

 they must be realistic, specific, flexible, and have a due date.

                              

Many people give up on goal-setting because they don’t want to feel like failures if a goal is not achieved. If it’s flexible, that won’t happen. Flexible goals can be redefined and be given new dimensions and new due dates. A goal in concrete is not a goal; it’s just a pile of concrete. Those fear-of-failure folks also need to be reminded that fear is a behavior, and behavior . . . is a choice! 

Those who think they have goals, but don’t adhere to all four criteria, have only wishes. And wishes only work for Disney characters!

Reality dictates that what “Sounds like a plan” rarely ever is, and what trys to pose as a goal without being specific, realistic, flexible and due-dated is simply a self-absorbing waste of time and energy, and often of money. Reality calls for disciplined action backed by burning desire. Reality is the stuff entrepreneurs are made of.

Entrepreneurs, some would argue, don’t plan; they just act. This is often true when it comes to describing the ways entrepreneurs appear to function in their business activities, but when it comes to getting started, and their daily pursuits, those who are most successful will inevitably point to having and constantly adjusting genuine goals to make their ideas work! Sounds like a plan, eh?  

 Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

When you add

a splash of red

to a sea of blue,

people stop

noticing the blue…

     My wife Kathy (God Bless Her!) has been my business partner for 23 years. It takes an extraordinarily special relationship to survive and thrive in the same workspace AND the same homespace. 

     Oh, but don’t thinkI have a limited perspective on this. I’ve worked with every kind of FAMILY business imaginable … from restaurants, HVAC, farms, clothing, sewage, chiropractic services, heart surgery, landscaping, mattresses, trucking, dentistry, lumber, accounting, candy and travel, to manufacturing of computer and rocket-ship parts that fit under your fingernail. And that’s just my tip- of-the-iceberg list.

     Yeah, you might say, but just doing their brochures and websites doesn’t put you in the thick of things. How do you know what it’s really like? As a management consultant, trainer, coach, and counselor, believe me I’ve seen it all. I’ve managed succession planning, rookie coaching, crisis intervention, family foundations, partnership formations, partnership separations, and one fist fight.  

     The biggest problem with family business is family. Family relation-ships are a hotbed of emotions. Consider the statistics that claim every one comes from a dysfunctional family, which means there are an awful lot of weirdos out there. When the dysfunctional types become part of the family business, people see the business as dysfunctional. When you add a splash of red to a sea of blue, people stop noticing the blue.

Only a handful of really smart family business leaders have the good sense to realize a proven professional can help grow the business AND save the family.”

     When high emotions reign in a family business, you can be sure the business will not be a recommended long-term investment. Business ventures can be immensely emotional and supercharged, but keeping control of all that energy requires great leadership finesse, objectivity, and balance.

     Imagine a ship in a stormy sea, with an angry, blood-vessel-on-the-cusp-of-bursting, near-incoherent, screaming captain at the controls. You’d want to be figuring out the quickest route to the lifeboats. Some family businesses keep these stormy sea antics below deck, but they still take their toll.

You’d want to be figuring out the

quickest route to the lifeboats.”

     Here’s the good news: None of it is necessary. Here’s the bad news: Only a handful of family business leaders have the good sense to realize a proven professional can help grow the business AND save the family. The basic principles of anger management, stress management, time management, communication skills (especially effective listening), goal-setting, and leadership transparency are the ingredients of family business transformation and success. Someone who knows how and when to use these tools can help you get the red splash out of your sea of blue, and steady the controls.  

     The more generations involved, the greater the need. The more family members involved, the greater the need. The solution direction is simple. It takes a commitment to want to succeed, a willingness to share “dirty laundry” with an “outsider” (and a sense of partnership and perseverance with that outsider) to combine forces to make a difference.

     Family business growth and development is directly tied to the 4 R’s: Receptivity, Responsiveness, Responsibility and Respect. If those are present, an experienced coach can help them all work for the good of the business, and the good of the family.  

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! 

Exceptionally Rewarding?

OR Extremely Frustrating?

     Common to most volunteer groups  I’ve experienced as a management consultant and trainer is that they bite off more than they can chew! Goals are generally vague and too all-encompassing, which creates feelings of frustration, prompts rapid turnover, and frequently results in failure.

     Remember that group goal structures  and criteria are no different than the ones I’ve discussed here for individuals. http://bit.ly/aaCJpz     http://bit.ly/ay6N2C   are two good examples worth checking] 

     For a goal to be a genuine goal  and not a “wishlist” item, you’ll find at the above links — among other points — that a goal must be specific, realistic, flexible, and have a due date, and it must adhere to all 4 criteria. You may want to re-read the last sentence. It contains the guts of establishing goals that work for individuals as well as groups, and it’s worth giving some thought to each of the 4 criteria.

     Why are meaningful goals  particularly important in working with volunteers. Because achievement leads to feelings of success, and feelings of success are the ONLY attributes that can sustain and justify volunteer effort. 

All other problem solutions mean little unless (volunteer group) members feel that they are progressing toward an achievable goal.

     According to  the training profession benchmark University Associates Editors Jones and Pfeiffer in one of their classic  Annual Handbooks for Group Facilitators, “All other problem solutions mean little unless (volunteer group) members feel that they are progressing toward an achievable goal.”

     One way to accomplish the task  of setting realistic objectives — based on consensus and group decision-making methods — “is for volunteers to set aside a block of time to devote totally to planning,” say Jones and Pfeiffer.

     Volunteer groups,  the much-acclaimed editing team experts go on to say, also need to establish meaningful and appropriate contracts between group members and the organization. And these contracts need to spell out what each individual can and will do.

     To function at a high performance level,  volunteers should also have regularly-scheduled group meetings, individual written job descriptions, and a permanent agenda item of “Are we meeting our job descriptions and how should they be upgraded as we go forward?”

     Leadership and accountability  require designation of project leaders and a volunteer coordinator, plus a “buddy system” orientation arrangement for introducing new group members. Rewards (e.g., expense grants, certificates, academic credits, extra training opportunities, news release coverage, commendation letters), and attention to the process that evolves are all critical ingredients in making volunteer group leadership work.    

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