IN SEVEN WORDS, WHO ARE YOU?

 

If you can’t answer that question for your SELF and

for the business you own or operate or represent,

odds are no one else can answer it either…

and it’s a good bet that things are

probably going nowhere fast!

 

Think about this:

With very rare exception, every great branding line, theme line, identification line, logo line, jingle line, motto, slogan,

and email “Subject” . . . is 7 words or less.

This is not to suggest that websites and online articles should be short. Remember, that just because you have great graphics to offer or viral- bound videos or Earth-shattering embedded links included doesn’t mean you can expect sales or even attention.

 

On the Internet,

Graphics may serve to attract attention, and maybe even stimulate desire, but words are what sell. Words bring about action. Words deliver satisfaction. Words alone can answer the only “radio station WII-FM question” every consumer has with every purchase:

 

 

Successful exceptions to the 7-words-or-less identity formula are few and far between, and are usually the product of creative and manage- ment teams that work days on end —often weeks or months. The right words do not come easy, especially for those branding lines that succeed at breaking the 7-words rule of thumb.

 

Examples that come to mind are often created with intentional violation of limited word memorability by going way over the top (like the purposefully-long catchiness of ACE Hardware advertising phraseology and rhythm) . . . or by segueing a 7-words-or-less message directly into a memorable piece of music (like Farmers Insurance: “We are Farmers… dum, da, dum, dum, dum, dum, dum, dum”). Yes, and sometimes one small extra word will cut it: “Like a good neighbor, State Farm is there.”

 

But REALITY? Reality is that “7 words or less almost always work best” . . . which is why the challenge attached to coming up with those words is so daunting. It’s not a matter of going into a closet with an armload of junkfood, and emerging a couple of hours later with the “genius” one-liner.

The kinds of 7-words-or-less combinations that work magic (“Do it!”, “I’m lovin’ it!”, “America runs on Dunkin’”, “Should I stay or should I go?”, “It’s in you!”, “Thank heaven for 7/11”,  “We’ll leave the light on for you”— Add your own!) are most often born only after weeks or months of studying the products, services, markets involved, and even then creating an innovative little twist on the most provocative way to represent the message.

 

Consider that it’s long been the ad agency absolute rule for successful drive-by billboards to max out at 7 words because more than 7 cannot typically be read and absorbed at parkway speed. The same is true for email subject lines. Here, by the way, in case you missed it, is a “Clear Channel” billboard with no words OR graphics… just their name on the “provider plate” at the bottom:

 

Most ideal, of course, is:

A)  to have 7-words include the brand or company name (but it needs to be a natural fit; forcing it defeats the purpose), and/or

B) to use a (good taste) double entendre whenever possible, and

C) to, of course, rhyme when the occasion permits.

The trick is to make it all flow in a natural way… especially in the use of humor! When anything seems or feels forced, it defeats the purpose… and will usually backfire.

 

Here’s an assignment you can do, and grade yourself on: Carry a piece of paper with the first 7 words you can think of that describe your SELF and the first 7 words you can think of that best describe your business. Look at it every day for a week and as you do, edit it, change and substitute words. Keep at it even after you think you have an “Aha!”

 

(BUT BEFORE YOU KISS YOURSELF IN THE MIRROR BECAUSE YOU HAVE JUST PRODUCED BRILLIANCE, and just for curiosity, how do your two sets of words compare?)

 

 

[Hint: You’ll wish you had done this pen to paper and kept each scribbled out version along the way. That scenario learning curve far surpasses electronic notepad use.]

 

MUCH more about all this in quick take-home thoughts that span decades of successful branding experiences can be found –no obligation, no tracking cookies, no arm-bending, no strings attached, no bombardment of followup emails, no deals— just good free input stuff at https://www.halalpiar.com/todays-branding-tip/

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Make today a GREAT day for someone!

“The price of freedom is eternal vigilance!”    [Thomas Jefferson]

Hal@Businessworks.US         931.854.0474

Guidance to 500+ Successful Business Startups

Creating Record-Sales for Clients Since 1981!

 

SPIT IT OUT,

                                                           

ON PAPER!

  

Literally?  Well, not unless it’s a tissue, or maybe a paper towel or napkin.  Figuratively, then?  Hey, you may be bright enough to stay employed after all.  Are you being a wise-guy?  Of course, this is a blog, isn’t it?  So what’s your point? 

     Unless you’re in a high-stress, time-crunch job location like the ER, the battlefield, the deck of an deep sea fishing trawler, an air-traffic control tower, or the floor of the stock exchange, anything that’s important enough for you to say is important enough for you to say in writing. 

[P.S. If you’re a tree-hugger worried about your green reputation going down the tubes because you use too much paper, stop reading here and have a nice day!] 

     Once you get your basic thoughts down, edit them carefully (sleep on them if possible), then deliver them in writing (or printout), on paper (or occasionally, online via email)! 

     Now, wait a minute, I’m just a landscaper; the only paper I handle’s a time sheet, and my brother says his company makes all decisions by email! Ah, all the more reason to carry a pen and pocket pad.  How many times a day are you interrupted?  How much of where you were, do you remember after a series of interruptions?

     Every minute that you spend taking notes on the boss’s instructions and putting your ideas down on paper is an investment in your self-success, and the success of your business.

     You simply won’t believe this until you do it consistently for 60-90 days.  But that time period will make a believer of you. 

     As for your brother’s email-crazed company, and my note earlier that occasionally online communications work, is not a condemnation of email.  It is a warning flag that when you email important ideas, you are suggesting they are not so important because you’ve presented your thoughts in the mad rush, snap decision making “delete/save/file/reply” environment that emails breed. 

     Even when an important communication is carefully constructed and edited, it can fail because it was zipped off without enough attention to proper subject line wording, or careful thought given to the who’s who of Cc’s and Bcc’s, or just because the use of email can give the impression that the contents are not well thought out and have been shot from the hip. 

     Sometimes being more personal is better.  I hand deliver proposals to clients when possible because I can be there to see their faces and judge responses they may not express in an email reply or even a telephone discussion.  

     You can read and hear words in a response, but when you can’t see the facial expressions, the posture and the attitudes involved, you’ve only got half the answer.  How confident would you be of making a sale the customer agrees to while hand signaling or winking derisively to a co-worker as you’re babbling away to them on their speakerphone.  And emails are even more distant.

     Whether you’re a contractor making a mental “punchlist,” a law enforcement officer reconstructing an accident scene, an engineer struggling with an architect‘s lack of reality, an administrative or salesperson working with other’s deadlines and expectations, or a physician explaining a procedure to a patient, put it in writing! 

     By writing out what you observe, hear, think or propose, or by drawing a diagram to explain yourself you are taking giant steps toward improved communications.  Improved communications win job promotions, bonuses, customers, comeraderie, industry and professional attention, and management (and, yes, even family) support.  halalpiar

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