Aug 15 2016

Fewer than 10% of salespeople rise above the rubble!

Only 10% of salespeople

                                                   

make more than 3 contacts

                                                         

with a prospective Customer.

 

 

sales contacts80% of sales are made

                                                               

on the 5th to 12th contact.

 

 

It doesn’t take a genius to figure out the message behind these stats from the National Sales Executive Association, as brought to the surface on LinkedIn by Douglas Green, National Field Market Manager, Healthcare at LanguageLine Solutions, Austin, TX.

 

Take the bitter pill! If you own or manage any part of a small or medium-size business, or if you are part of an individual or group professional practice, like it or not, you ARE a salesperson! If you can’t accept that and move forward, your business or practice won’t move forward. It is that simple.

So let’s explore this for a minute:

As a salesperson, what keeps you from making more than three contacts with a Customer or prospective Customer? What makes you stop short? Hint: It’s not likely to be the prospect or the circumstances. It’s your CHOICE — active or past– that’s holding you back!

If you’re so easily discouraged in representing your ideas/products/ services more than three attempts, imagine your credibility–never mind the credibility of your ideas/products/services–plummeting in the eyes of someone or group or entity after you’ve made only three attempts.

But whom, you may ask, wants to visit with someone five to twelve (12!!!) times to make a sale? A top performer, that’s who! The top performer you are capable of being, if you CHOOSE to be!

Frustration doesn’t fall from the sky and land on your shoulders. It’s something you intentionally or inadvertently CHOOSE.

 

Here’s a cage-rattler for you, from the good-fortune experiences I’ve had working with and learning from some of the world’s greatest salespeople: IT IS at least AS easy to choose to make the challenge of 5-12 contacts easy as it is to choose to make the challenge be hard.

And you must be lost in the Stone Age if you interpret “contact” or “visit” as a physical movement of your being back and forth to a prospect’s space. It’s true that physical back-and-forth trips may actually be called for in the case of high-ticket projects, but most of the time, contacts and visits take the form of phone calls, emails, text messages (when requested or agreed to ahead of time), or –Heaven Forbid!– a handwritten note or two (Huh? Handwritten?). Yes really! It’s all about Communication.

It should go without saying, but I’ll pop the comment in anyway: It’s not probable that 5-12 prospective Customer contacts will succeed if they constitute a bombardment or avalanche anymore than if they are as far apart in time as most dentist visits, so common sense must be paired with choosing persistence.

The bottom line: If you want to rise above the rubble, make a conscious choice to rise and a conscious choice to not be sidetracked.

 

Play the 10%-80% odds! Remember that Consistency Sells! And guess what else? Repetition of the benefits, repetition of the product or service brand image and brand message (including design and word ingredients), Repetition sells, repetition sells, repetition sells. Repetition sells, repetition sells, repe. . .

# # #

 Hal@BUSINESSWORKS.US        or comment below

Thanks for visiting. Go for your goals! God Bless You!

 Make today a GREAT Day for someone!

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Sep 16 2015

DAY 8 – 30 Days To The New Economy

Your Role in History as an Entrepreneur

To Infinity And Beyond

Adapted from the book 30 DAYS TO THE NEW ECONOMY written and published by Peggy Salvatore

 

INFINITY

Can you grasp the fact that we are living on the cusp of incredible opportunity? The amount of information available to us instantaneously is staggering, and we have come to take it for granted.

 

Let me contrast today’s mobile app world to just 20 years ago when I did health policy research. Before writing a white paper, I had to write physical letters or make a landline phone call to Washington DC to the U.S. Government Printing Office (GPO) to request government documents.

Then, guess what came next? Right. I would wait a week or two until some diligent librarian gathered the documents and sent me a bulky yellow envelope stuffed with the precious statistics I sought.

• Since I did a lot of government-related policy work at that time, most of my contact was with the U.S. GPO. The GPO was arguably one of the most responsive organizations I encountered. In those days, for data and studies not conducted by the U.S. government, gathering information was—believe it or not—actually more challenging.

• Non-government-generated research required me to spend time at local public or university libraries, getting to know the research librarians, hunting through dusty stacks and filling out paper request forms to be sent into the library system to look for information.

Imagine the limitations

Linear indexes. No embedded links. No Google. No social media. Books, studies and reports were listed in sets of thick, hard-backed tomes lining the research shelves of local libraries. Legal and medical research required similar effort.

That linear aspect of gathering information first required that you had some clue about what you were looking for. Nobody was pushing information to your inbox because you expressed an interest in a topic.

You were of course also limited in the ways that knowledge was built. You only knew the information that you specifically sought, so your research would have a defined trajectory from a specific point.

Today, global consulting firms like Deloitte and IBM make white papers available for download in my inbox literally every day. I can’t begin to consume all the information that is interesting to me. And guess what? I now know to look for knowledge that I could not have even imagined existed two decades ago.

My research now has multiple starting points and can take me in an almost limitless number of directions. Knowledge indeed has become exponential. After all, anyone can edit a Wikipedia entry, all 3 billion of us with an Internet connection.

In 1995 (yes, just 20 years ago!), less than 1% of the world’s population had an Internet connection. I had one, but connected to what? We hadn’t really begun to explore the potential of what would reside online.

[Accessed 6/3/2015 at www.internetworldstats.com]

This evolutionary process repeats itself for everything.

Not too long ago, if I wanted new shoes, I walked to the shoe store, looked at a limited selection of colors, styles and sizes and either settled for whatever was in my size or ordered something more to my liking through the retail store and waited for delivery.

Some online catalogs have delivered products directly to consumers since the early 1900s, but—with a few notable exceptions like LL Bean—catalog purchases were considered low quality and provided even more limited selection than the venerable old department stores.

You may think I am belaboring the obvious.

You may even be yawning…?

YAWNING BABY

Realize, though, that I describe life only 20 years ago, when today’s college graduates were teething. The speed of knowledge has grown exponentially, so much so that I saw a statistic yesterday that stated 90% of the data available today has been collected in the last two years (!). Phenomenal or what?

What are the gems hiding in that data? How much more will we know by next year? What other assumptions and paradigms will be smashed next year, next month . . . next week?

Your ability to collect and process information makes you part of this surge toward a future none of us can fully grasp, although some futurists have come very close. Raw data has no inherent value but the interpretation of that data is priceless.

Boiled down to its simplest essence: Economics is the trading of value among individuals, corporations and nations. We are accruing a mind-boggling amount of value in transactions involving information, goods and services occurring in milliseconds simultaneously among billions of interconnected humans today, right now . . . as we speak . . . as you read . . . as I write.

The New Economy is just breaking out.

To quote that great “Toy Story” character Buzz Lightyear, we are headed “To infinity and beyond.”

Are you ready? Are you on the way?

# # #

When you need some personal, one-on-one coaching beyond the Internet offerings, give us a call. (Direct line numbers on masthead above.) In the meantime, follow us HERE for FREE for the next 22 weekdays to see what others think, and discover some of the surprise findings we have in store for you—new and proven “mental apps” to apply to your own entrepreneurial and business development!

See you here tomorrow 9/18 for Day 9.

———-
For more information on Peggy Salvatore’s book: 30 Days to the New Economy [© Peggy Salvatore 2015. All Rights Reserved.] click on ENTREPRENEUR NEWS or visit ow.ly/RysnP for the E-book

# # #
Hal@Businessworks.US       Peggy@Businessworks.US

Open Minds Open Doors

Thank you for your visit and make today a GREAT day for someone!

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Jun 23 2011

rightbackatcha!

Twitter opportunities

                          

bail small business out

                   

 of still sinking economy!

                                                            

                                                 

Opinion, after creating thousands of small business marketing and management programs, and many life observations:

Since the debut of television, no other media vehicle has had such positive and pronounced impact for small business as Twitter. LinkedIn is a distant second and Facebook doesn’t even make it to the table.

________________

A little background . . .

  • In case you haven’t noticed: since 2008, there’s been relentless government pursuit of globalization at the expense of business, marked by the near strangulation of entrepreneurial ventures and accompanying choke-hold on free market competition.

  • In flagrant disregard for America’s economy, America’s employment opportunities, America’s military, America’s healthcare, and America’s self-esteem, spread-the-wealth idealogy has trampled the nation’s economic heart and soul beneath its runaway tank treads.

  • America’s 30 million small business enterprises –the proven source of over 90% of all new jobs– have been chewed up and spit out while bungling corporate giants and their muscle-brained unions have been handed tax-dollar bailouts that have accomplished nothing.

________________

                      

So where does Twitter come in and what’s “rightbackatcha!” all about? Twitter, first of all, is a powerful outbound social media entity. Among many applications, it allows for small businesses to broadcast availability of products and services out to the world at no cost. In today’s economy, this access is a Godsend.

More and more small businesses are taking advantage of the opportunities Twitter provides, and are discovering that INTERNET globalization opens new revenue stream pathways unimaginable just 5 or 6 years ago. Business today comes from many surprise sources . . .

A local plumber gets a service call from Betty whose cousin lives 2,000 miles away but cut and pasted his clever Twitter quote into an email to Betty because it mentioned the town Betty lives in. Betty figured that was better than the Yellow Pages. Voila!

                                                                

LinkedIn, FYI, is a much more sedate, more corporate medium. It lacks both the flair and immediacy of Twitter.  

Facebook? Forget about it! For business, Facebook doesn’t cut it! Let it help you keep your Friends and family together and communicating, but don’t expect it to make sales for your business.

If you run a small business and you have a website, why do you need to find people to drive to your Facebook page to try to get them to visit your website? It won’t happen. The process is too big a run-a-around. Visiters bail out. Why waste time and money and energy?

Send people direct to your website! Facebook also demands constant monitoring to police inappropriate posts that you don’t want associated with your business.

So, now you’re on Twitter, but it’s not working? That’s only because YOU’RE not working.

If you work” Twitter, you are careful not to flood it with repetitive sales-pitch messages, and you have fun with it by being social. Yes, that’s what makes it part of “social” media.

In other words, someone mentions or thanks or repeats (RTs) your comment (“Tweet”)? Reply with a thank you!

Say: “rightbackatcha!” or express some form of appreciation. Even a “TY” will do.

But don’t disregard others for the sake of ramming home your sales message. Your “Followers” will drop like flies.

                                                             

About “Followers,” incidentally, if you’re not selling something that EVERYone needs (rubberbands, toothbrushes, water), you don’t need 36 trillion Followers; you need Followers who share your interests or who fit your market target. Be selective.

If you’re going to “play the numbers” and amass as many as possible, be prepared for the fallout. You will inevitably attract weirdos who will waste your time and energy.

So, someone tells you you’re great or that they like your quote or the title of the song you mention or the product or service you represent, tell ’em “rightbackatcha!” or say Thanks (or THX). But you ignore sociability at your peril.    

Drive your imagination forward with reality. 

Open minds open doors.  

# # #

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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Jun 18 2011

“FREE” Takes Time!

No-cost/low-cost marketing

 

doesn’t happen overnight!

                                                             

When you commit to spending minimal or no dollars to get your marketing message out to your target market, don’t expect miracles. Be realistic enough to recognize that a great many factors can impact your effectiveness. 

Whatever you do must be well done. If it’s news releases, you need to distribute a series of at least 5 or 6 different ones, 10-20 days apart, to a reliable list of media contacts, whose names and titles are double-check spelled correctly . . . and who are treated with utmost respect and gratitude for consideration.

Remember you are asking these people to give you free publicity. They decide if you get it or not, if your words are worthy, if they like the way you ask, if they are in a receptive mood, or if they will require you to buy advertising time or space first.

Your releases must be:

  • NEWSWORTHY – Use “enlightened” self-interest, not just self-interest!

  • GRAMMATICALLY FLAWLESS – Use Spellcheck. Use AP and UPI “Style” books, and Strunk and White’s Elements of Style

  • 1.5 PAGES MAX, AND 1.5 – 2 LINES PARAGRAPH SPACING

  • 3-4-LINE PARAGRAPHS

  • ACCOMPANIED BY:

    • Your contact info
    • Interesting, captioned photos whenever possible
    • Short, personalized-as-possible cover notes that point out why each release will have interest to the recipient’s reader or broadcast audiences

If you’re using social media and/or emails (and you should be on both counts, if for no other reason than to support and promote the use of releases), think before you “Send.”

Always include a shortened link to your site. Be social. A steady stream of sales pitches, day after day numbs Twitter and Facebook and LinkedIn subscriber brains into Delete Mode.

As with your news release headline, make sure your message attracts attention without being alarmist or overstepping acceptable boundaries of good taste.

Be smart enough to realize that the economical course of action you choose for your marketing simply does not offer the same accelerated pace of providing and paying for an advertisement and getting immediate exposure.

“Free” takes time!

Expect — even when everything and every person involved in the process falls neatly into place — it’s going to take you longer than you want it to, to make things happen.

                                              

A news release that finds its way to a receptive editor may get tossed at the last minute because a major news event breaks. Coverage of that takes priority because it sells newspapers, magazines and broadcast aduiences.

That’s what sells advertising time and space and that’s what pays salaries.

                                                            

# # #

                                                   

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone! 

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Nov 14 2010

SOLO ONLINE MARKETING FAILS!

If your marketing has gone 

                              

online-exclusive, your business

                                              

 may very well fold in 24-36 months!

                                                            

 

Ah, but there’s still a chance to save yourself from killing yourself.

  • FIRST: Get rid of the person who talked you into putting all your marketing eggs in one Internet basket. Even if it’s family, begone with him or her . . . as well as his or her ideas, which are costing you money, wasting your time, and depleting your energy!
  • SECOND: Recognize that, in spite of whatever sales spiel you were fed by that person (or agency or group or team) that you listened to, the whole world –and your target market specifically (unless it’s 110% techie products or services)– has not (N~O~T) stopped reading newspapers, magazines, and direct mail!
  • THIRD: The whole world –and your target market specifically– has not (N~O~T) stopped watching TV and listening to radio, or shut their eyes down while passing billboards. They have not stopped reading brochures, or responding to special sales and promotions, news releases, and coupons. They have not even (Aaargh!) stopped responding to telemarketing.

If you think for one minute that your entire universe of customers and prospects is maniacally text-messaging and spending every living moment on Twitter and Facebook and YouTube, you are sorely mistaken.  

                                                          

And anyone who might have bamboozled you into thinking those things is much too short-sighted (and evidently too immature) to take responsibility for moving your business forward.

DO NOT abandon traditional marketing and think that it will be compensated for by a full-commitment plunge into online vehicles and media efforts.

Your website is important. Depending on the nature of your business, your engagement with social media is important. But anyone with even a little marketing savvy and training knows that these are simply ingredients in the total mix.

If you are not using every possible, affordable opportunity to market your business right now, you might as well open your window and throw the money out that you have been spending!

(Ah, and don’t pretend that online stuff is free . . . dig out that old magnifying glass and start discovering those hidden expenses! Prepare to be surprised!)

                                                         

While most small and medium size businesses appear to have engaged so-called “Web Editors” or “Community Managers” or “Digital Marketing Managers,” fewer than 30% are reported to have a “Marketing Manager.”

Sadly for those misinformed business owners who dominate the 70%, these numbers should be the exact opposite!

Those who pretend to be business experts because they have some computer expertise will be the downfall of many well-intentioned but pathetically uninformed business owners.

“Web” and “Digital” people tend to know nothing of (and care less about) traditional marketing media, and so automatically discard traditional marketing management approaches they think are limited, but which are not!

                                                                                            

Even the teeny-bopper market that most uses handheld electronic devices (and most text messages one another), continues to watch TV and go ton the movies and visit arcades and read magazines and newspapers and attend sporting events and concerts, and open mail addressed to them.

It may appear to be all about hi-tech and emails and the like, but –even this market– indulges in traditional media. How can you confirm this? Run some quick and cheap focus group studies.

But, oh, your “Web Editor” might not know about how to do a focus group study because that requires traditional marketing experience. Okay, focus group some txtmsgs and see what you get!

 

~~~~~~~~~~~~~~~~~

www.TheWriterWorks.com  

302.933.0116 or Hal@BusinessWorks.US  

Thanks for visiting. Go for your goals! God Bless You!

 “The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Make today a GREAT day for someone!

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Mar 09 2009

The New Marketing = 140 Character Spaces!

It’s A Headline World!

                                                                     

With EIGHT MILLION people . . . 

     . . . now reported to be using Twitter, and millions more engaged in the explosive use of other social media tools as well, we are seeing businesses (especially entrepreneurs of course) rush to the ballgame with their gloves, bats and cleats barely broken in… and scoring runs! 

     Rumors abound that social media is racing past emails as the accepted new communications avenue. This means it’s time to reassess whatever you’ve been using as a marketing plan, and to start looking BOTH ways when you cross a one-way street! 

     At what has now become a maniacal rate of propulsion, blogs have been moving up on the outside rail and coming into full stride as legitimate business marketing vehicles.

     And fueled by the burdens of economic woes that now threaten to (literally) fold every major newspaper, blogs, and electronic books, and social media are re-inventing the long-stagnating worlds of publishing and print media, as ipods have muscled in on CDs and music radio. 

     Business marketers stand on the threshhold of communication revolution once again. And each new thrust now occurs in shorter time periods, each marketing message in shorter numbers of words. We are living in a headline world.

     From TXT MSGS to 140 allowed character spaces per Twitter “Tweet” (or update message), we are communicating quicker, more concisely, with more convoluted, contrived, abbreviated, and acronymed versions of words, and more instantly universal than even one year ago! 

     If you are serious about marketing, you need to re-examine where you and your business marketing interests are headed. As print advertising fades and TV continues to tangle itself up in cables of every description, as billboards dissolve off into the distance of green horizons, and direct mail bumbles it’s way through the vast post office sea of incompetency, we may be left with new options.

     Radio (especially talk) will survive, podcasts, videocasts, blogs, teleseminars, electronic books (which will surely include advertising, ala VCR tape and DVD rentals, as the $400 pricetags fall to $79 and less over the next couple of years) and webcam communications will lead the way. Oh, and yes, island-stranded Wilson soccer ball fans, there will always be a place for overnight deliveries. As this communications metamorphosis occurs, social media will be the blanket beneath and behind it all.

     It’s here. It’s not going away any time soon. Until computerized communication chips are embedded in everyones’ skulls, and one need only to think of a person or place or piece of art or writing or music or news item to bring it instantaneously to the brain’s front burner, we will be firmly entrenched in social media that we will be challenged to use effectively to sell tomorrow’s products and services. Oh, and the new theme song? “It’s a blog world afterall…”     halalpiar 

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