Mar 10 2011

What you see is . . .

In business and life:

THINGS AREN’T

                                

ALWAYS WHAT

                                        

THEY SEEM

 

The business world is filled

with its share of illusionists.

Look in the mirror. Are you

coughing from the smoke?

                                                                             

We are under relentless media bombardment of fake unemployment numbers. The make-believe news has risen to howling proportions. It’s the White House’s feeble attempt to have us all swallow that the economy is on the upswing (which failure to confirm requires, merely, a trip to your nearest gaspump, with $8 a gallon coming soon to you!).

Just the word “gaspump” puts a gasp in your ump, right?

Probably because it prompts you to remember the last guy who ripped you off.

(Am I imaging this? I doubt it!)

Looking back to November, 2008, should remind us all that in business as well as government (and all of life!), what you see is not always what you get!

                                           

Though most of us think the Latin phrase “Caveat Emptor”Let the buyer beware— first surfaced in the Ralph Nader consumerism movement of the 1960s, the birth of its use was in fact claimed in 1523, would you believe? So, bottom line here is that deception in business has been around for awhile.

Talk with anyone who sailed through the last few years of the “Dot Gone” Revolution in the 1990s, and you’ll hear sad tales of almost jumping out of tall buildings. I lost $500,000 with a legal signed contract in hand. Another family member lost $1.5 million with a signed contract in hand. The lesson? Signed documents mean nothing!

Where does that leave us? Having to be V~E~R~Y cautious about others we do business with. I’m not so much talking about customers (though big-ticket product and service customers have been known to take what they can and run). I’m really referring more to employment and investor and loan arrangements — big bucks deals!

But I’m also keying in on small business ripoffs that cost big-time hours and effort.

Those are the real killers of entrepreneurial spirit!

I need to make sales to eat.

It’s often hard to do due diligence on a small-time business down the road or in the next town enough to find out that the owner is a scam artist, looking to con as much information from your brain as possible, for free!

                                                                         

Experience has taught me some, but –in the end– I still have to sell my services. Selling services requires giving services. You can sample the pastrami in a deli, but any kind of consultant (except maybe a pastrami consultant) has to provide a sampling of know-how and experience, and that takes time. And time costs money.

So figuring out how to best parcel out samples of your expertise in order to hook the fish but not lose your shirt is the ultimate challenge. And you may never win if you don’t approach prospects with reserved skepticism. I’m not suggesting distrust. I trust everyone until they prove otherwise. I’m talking about being yellow-light-cautious. 

Not everyone has your integrity. Not everyone believes in God. Not everyone functions completely on her or his own. (You’ve heard of silent partners? Wives? In-laws?)

There’s not a whole lot we can do about gas prices, but we always have control of whom we choose to do business with. Yellow lights are only followed by red lights!

Stay alert. Don’t get hurt!

                                                                                          
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302.933.0116   Hal@BusinessWorks.US

Thanks for visiting. Go for your goals! God Bless You.

“The price of freedom is eternal vigilance!” [Thomas Jefferson]

Make today a GREAT day for someone! 

3 responses so far

Feb 13 2011

Free-Sample Services Spark Sales!

Thirty years of 

                             

selling services 

                                

proves nothing sells 

                            

like free samples

                                                                                  

                                                                                     

Take a page from PRODUCT manufacturers, marketers, distributors, and retailers. Food products are a good place to start. 

The restaurant gets free food product samples from manufacturer sales reps, and in turn will often give you an extra pickle, complimentary, and usually with a smile. You get sample slices of cheese or lunch meat handed across the deli counter, complimentary, and usually with a smile. The supermarket often serves up a variety of taste samples, complimentary, usually with a smile.

Doctors give away sample drugs they get from detail reps who want the doctor’s Rx business. Airlines offer free upgrades to frequent flyers. Car salesmen will tear the shirts off their backs to get your signature on the contract. Every one loves free sample products

What are you giving away?

                                                       

Yeah, I know, your smile! (and I’ve heard it’s a great one, so pass it on!)

You’re no doubt throwing your hands to the sky and proclaiming you’re in the  S~E~R~V~I~C~E  business, so you don’t have a warehouse or storeroom full of goodies to non-chalently flip at prospective buyers. (Oh, and sure doctors provide healthcare services, but doctors are doctors and –WOW!– who balks at free drugs?)

It doesn’t matter that you sell consulting services, design services, writing services, accounting services, legal services, tech services, cleaning services, entertainment or travel or hospitality services. It doesn’t matter that you deliver packages or newspapers, or that you broker real estate or insurance or market bank loans or investment services. Nothing sells like free samples!

If you’re soliciting a prospective client to engage your services, start providing the services you offer as part of your solicitation.

“You know, I don’t pretend to have all the answers, and I would need some more time to confirm this, but I can’t help but think that it would be very much to your advantage to consider strengthening your media relations efforts (or building an email list, or developing a training initiative for your drivers, or putting your cash flow analysis on a monthly report basis, etc., etc.).”

                                           

Start BEING the consultant

(lawyer, accountant, bookkeeper, web

designer, SEO specialist, etc.)

that you want the prospect to engage.

                                                                    

Give ’em a taste for nothin’! Show people a sample of how you would work with them. Don’t worry about telling them too much for free; just tell them. Of course, don’t go too overboard with information, and be respectful and certain of your points before you make them.  

                                                                      

Oh, and stop thinking instant gratification. These days, a sale takes 5-6 attempts to close before the sale is made. And the real sale –especially for S~E~R~V~I~C~E~S  begins AFTER the sale is made.

In the meantime, toss the dog a bone! 

 

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“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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