May 13 2012

HAPPY MOTHER’S DAY, BOSS!

If you own or operate a

                                   

business or professional

                                         

practice . . . . . YOU are

                             

“The Mother of Invention”

 

If you work anywhere in that vast sea of government or private mega-enterprise incompetence, click off here and visit some other website that lets you be corporately lethargic and obscure. If, however, you’re running or managing your own business or some innovative part of a business –real parent or not– read on: YOU are the “Mother of Invention.”

Now Peter Drucker who’s referred to as the “Father of Management” may not like that idea, but–I would challenge him. I mean, when did “Mother” ever lose to “Father”?

                                         

Today, in other words, is also a day to celebrate YOU being your business’s parent.

First off, anyone who works for you sees you in a parental light. You are looked up to for guidance and leadership. You are a role model. You may not like providing inspiration or being thought of as something special, but you ARE.

When you can face up to it and make the most of it, you’ll be helping your staff, your self and your business to grow.

Don’t just provide leadership. Provide leadership by example; people want to learn by watching and trying and doing.

Don’t just provide leadership. Provide leadership that’s transparent. Keep all your business dealings clearly defined and out in the open. Forget that you have a “Bcc” setting on your emails. Stop closing doors. Share information freely.

If you’ve hired good people to start with, you’re only toying with risk levels that are reasonable. If you’ve got a bad apple or two, your open-and-above-boardness will flush them out.

In other words:

Give everyone a chance to give you a chance

for your business to have a chance to succeed.

Now, Mothers and Fathers, let’s look at that “Invention” word that you’re parenting. And this, by the way, includes the world of healthcare– especially hospitals! If you’re not CONSTANTLY creating and inventing and innovating . . . coming up with new ideas, ways, methods, designs, plans, steps, contacts, messages . . . EVERY DAY, then you are investing in the status quo.

Keeping things the same, not rocking the boat, and “if it ain’t broke don’t fix it” are the prevalent nonproductive notions anchoring most stagnant corporate giants, every government agency, and all unsuccessful small businesses.

                                                    

Business owner Job One is to stay out of that trap. Don’t let anything interfere with your daily birthing of inventive thinking. It’s how you started your business. It’s what’s carried your business. It’s what will will make the difference between your business surviving and your business thriving in the months and years ahead.

This doesn’t mean every lightbulb that goes on over your head needs to light up the world, or even that little dark corner of your workspace, but it does mean that you and your business cannot afford to pull the plug on that open socket; keep trying out new bulbs; follow up with some and discard others. [Edison made 10,000 tries before inventing the lightbulb!]

Innovation, remember, is taking the rarest of those good ideas and seeing them all the way through, every specific step of the way, to their final destination markets — even if only on paper or the computer screen. Together with your business itself, it’s those parented ideas that become the inventions that you mother and nurture into adulthood. Happy Mother’s Day!

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Hal@Businessworks.US    302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

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Feb 20 2011

MEMO TO 30 MILLION PRESIDENTS

TO: The Presidents of America’s

                                      

       30 Million Small Businesses

                              

FR: Hal, on Behalf of Your  

                          

        Families, Friends and

                           

        Loyal Employees

                          

RE: Happy Presidents Day!

                                          

                         

Dear Small Business President:

                                                         

Presidents Day is your day too

 Lincoln, Washington, and YOU!

                                                     

Your finger may not be poised at some war and peace hot button, but you are just as important to your customers, clients, and patients as you are to the partners, employees, vendors, referrers, investors and lenders who serve you. Whew! There’s a brainful of thought.

Now layer on top of that, your importance to your family, friends, and loved ones. Obligations, emotions, responsibilities, and headaches galore! (Maybe where the title, Pride and Punishment came from?)

                                                                            

Yet you run FULL AHEAD, battling the storms at sea, and always with your business strapped to your back. It’s no wonder people think you’re crazy! Ah, but you’re still there. You have consistently seen problems as opportunities. You have exercised leadership by example. And you’re still captaining your ship.

                                                         

That alone is cause for celebration… so 

take some Presidents Day time to party!

                                                                      

In fact, odds are pretty good that you’ve already outlived (or surely will) the terms of any elected American President. And though it’s hard to imagine upstaging the likes of Teddy Roosevelt or Ronald Reagan, odds are also pretty good that you’ve probably outperformed them all as well.

                                                                    

Well, you might say, almost all of them were both caught up with and bogged down in partisan politics. But, hey, you’ve had your in-laws to deal with, and probably your fill of rambunctious txtmsging teenagers, not to mention the dysfunctional families we all have standing in the wings.

                                   

So like the old hamburger slogan,

“You Deserve A Break Today!”

                                                                

Take some time out to appreciate your SELF and what you’ve been able to accomplish. (I mean, you have stayed out of jail so far, right?) Your business is still functioning even though our government is not, and big business just pretends to be. Somehow or another, you have stayed the course, and kept on ticking.

                                        

Give yourself a pat on the back!

                                                                

Call the president of another small business you know, and wish her or him Happy Presidents Day. You may even strike up a collaborative relationship discussion. Y’never know!

                                                            

Oh, most important of all . . . tell your family you love them for giving you the chance to run your own business, and call a couple of friends you’ve not kept up with to thank them for their patience and understanding about you being so preoccupied so often. Guaranteed you’ll be glad you did.

                                                      

Then, get back to work!

     

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www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US

“The price of freedom is eternal vigilance!”   [Thomas Jefferson]

Thanks for visiting. Go for your goals! God Bless You.

Make today a GREAT day for someone!

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Mar 30 2010

Email Leadership

If it’s not a surprise

                              

party invite,

                                                  

opt out of 

                            

“Bcc…” emails!

                                                                            

     True leaders are transparent throughout their daily conduct. They don’t just open the books, the files, the records, and their agendas to others, they think twice and email once. When you think you need to Bcc someone on an email, think again.

     Paint yourself a worst-case scenario. The To people and the Cc people find out about the Bcc person or people, and then where are you? [Up the paddle without a creek!]

     Just because we are becoming a less one-on-one social and more tech-social society, is no excuse to hide communications with others. If doing that feels essential, you may want to re-visit the purpose and intent of your message to begin with. In fact, you may want to re-visit your organization’s integrity. 

    By using email Bcc options as a matter of practice, you not only run the risk of jeopardizing your own credibility, you threaten the credibility of others. And you definitely set a bad precedent. People always think it’s okay to do what the boss does just because the boss does it. [They need some other reason?]

     If it’s impossible in your organization to be open and forthright about sensitive issues, it’s equally impossible to be an effective leader. Today’s generation doesn’t really care what your leadership messages have to say as much as they are preoccupied with and focused on what you do, and the examples you set. HOW you transmit a message is as important as the content of the message. 

     A Bcc user is a buttoned-up suit functioning out of a closed-door back office when people are looking for a frontline, hands-on leader with sleeves rolled up. Routine use of email Bccs sends out clandestine signals. How can others surmise anything trustworthy about someone who is known for constantly communicating behind their backs?

     Let’s say you have been charged with solving a customer service problem. Why would you leave the customer out of the communication loop? Afraid of the customer seeing weakness in your organization? Perhaps weakness has more to do with not communicating? [And fear is after all, a choice.]

     How about including your customer in the flow of communications so he/she can see and experience your organization’s commitment to resolving the issues at hand? Too risky? What’s the risk of no feedback about the problem-solving efforts? How do those dynamics apply internally?

     How would you respond to employees who Bcc you on emails they’re exchanging with their immediate supervisors? Would you confront the practice immediately or let it simmer? Would you share the news with the immediate supervisors?

     Would it depend on the circumstances and the people involved? Why? Why wouldn’t this, being a policy issue, be treated as a policy issue? What can be done to prevent the destructive practice from being practiced in the first place?   

Comment below or Hal@BusinessWorks.US Thanks for visiting. Go for your goals! God Bless You! Make it a GREAT Day! Blog via RSS feed or $1/mo Kindle. GRANDPARENT Gift? http://bit.ly/3nDlGF

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