Sep 27 2010
Nickel-and-Dime Outsourcing
Stop trying to cut
the wrong corners!
If you’re like many others who run a business these days, you are being extremely careful with operating expenses and have turned a deaf ear to literally any kind of investments. With respect to that attitude, I’ve heard that if something can go without saying, don’t say it, but I’ll say it anyway:
It’s great to be careful with your money for however much longer it takes government to figure out that small businesses, not monster corporations, are the ones that create jobs, and the ones that will turn the economy around (a year or two or three?).
But it’s not great to turn yourself into Scrooge McSkinflint with every cost that comes your way, especially professional outsourcing fees!.
When you turn outside your enterprise to hire an expert consultant or performer — writer, designer, accountant, lawyer, staff trainer, turn-around specialist, management coach, programmer, architect, engineer, marketing whiz all come to mind — it’s because you’ve come to realize you can’t do it all yourself, that nobody is really qualified “in house,” and that you need some proven experience.
So there should be little question of value here, unless you haven’t done your homework screening prospects. Remember these are people whose entire lives are devoted to practicing the specialty you need help with. Professionals.
Bringing professional help to bear on your business needs, or to accelerate performance faster than it’s possible to do on your own, is not a decision that should be made lightly, but — once it’s made:
1) Don’t expect outside providers to tell you how they’ll meet your needs or solve your problems as part of your selection process in order to have their services considered for meeting your needs or solving your problem (unless you pay them for that time and effort).
Do you give away time, talent, products and services to someone who says she or he might be interested in dealing with you
Professionals who are treated
professionally respond professionally.
2) Don’t try to cut corners on fees because you’ll only be cheating yourself. Outsource consultants and performers deliver what they’re paid to deliver.
The old adage is true that you get what you pay for. If you truly can’t afford the expertise, don’t pretend you can and then haggle on price…unless you want to haggle on the results!
Outside professionals will not be upset with you wanting to cut a deal, as long as it’s a reasonable win-win arrangement.
When instead of $1,000 fee for a task, you try to nickel-and-dime it down to $500, even if you win, you lose; you’ll get $100 worth of effort.
On the other hand, offering to pay $500 instead of $1000 with a measurable performance incentive of an additional $1000 is the kind of deal that will usually merit some good faith consideration. And isn’t it always worth paying one-X extra when someone’s efforts produce two-X extra?
There are many places where it’s in your best interests to be a tightwad when reviewing your overhead and operations expenditures, but hiring proven, experienced, professional expertise is not one of them. I’ve been on both sides of the fence hundreds of times. People who reward performance well get exceptional performance.
www.TheWriterWorks.com or 302.933.0116 or Hal@BusinessWorks.US