Apr 06 2010

“Whose job IS it?”

“So, ARE you

                               

The Boss,

                            

or not?”

                                                                    

(Part II of II)

                                                                          

    I heard a couple of resistant barks over my post last night which identified business owner / manager / operator limitations as being “self-imposed,” and which attributed business behavioral limitations to titles.

     Okay, I can accept that certain out-of-touch types of people find it difficult to buy into the thinking that they could possibly be doing themselves in, but the truth is that every limitation IS chosen and self-imposed, or is the result some choice that set that limitation in motion to start with.

     As for behaviors attached to titles, one need not look any further than government and corporate life to see evidence of this. For those who inhabit such grand seas of incompetence — titles are security blankets. Titles are used more to impress others than to designate responsibility.  

     Here’s what happens: I ask you what do you do for a living? You define yourself by saying, “I’m a business owner. I run the Outer Space Music Company; you know, songs for the future; that sort of thing.” I ask you for some recent examples. “Oh, my New Release Manager handles those. But I could check my Archive Manager for some older titles. What is it you’re looking for?”

     Well, I hate to tell you, Good Buddy, but if you own and run a business and have to rely on others to answer questions about the products or services you produce, you have let (chosen for) your title to get in the way of success. You are thinking “I am the Boss.

     When you think of yourself AS the Boss, you think you are entitled to let your specialists handle the day-to-day stuff while you go to The Downtown Presidents’ Club, the Better Business Bureau, and the Chamber of Commerce, and lunch with the bankers and play golf with the investors and . . .”

     You have created self-imposed limitations to be doing what you think you SHOULD be doing instead of what needs to be done. 

     There are in each person’s mind different specific sets of words, terms, responsibilities and behaviors associated with every title. Here’s a quick little word association game for your brain . . . What do you conjure up in your mind when I say: “President”? “CEO”? “Business Owner”? “Senior Executive Vice President”? “Practice Administrator”? “General Contractor”? “Captain”? “Post Master”? “Sales Manager”? “Officer”? “Shrink”? “Lawyer”? “Coach”? “Consultant”? “Princess”? “Union Leader”? “Community Organizer”? “Trainer”?

     Try these titles on 100 different people; you’ll get 100 different answers.

     When you think of yourself as “The Boss” you are preventing yourself from taking necessary steps outside that “Boss Box” to move your business forward. You are limiting yourself, and consequently your business. And it’s your choice.

Open Minds Open Doors. 

                          

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Hal@Businessworks.US or 302.933.0116

“The price of freedom is eternal vigilance!” [Thomas Jefferson] 

Thanks for visiting. Go for your goals. God Bless You.

Make today a GREAT day for someone!

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Jun 17 2009

Networking Begins After Networking Is Done!

“Don’t I recognize you

                                        

from my last job?”

                                                       

(OR, “An employee today could be a customer tomorrow!”)

     There are not many pages that small business owners and managers like ourselves can take from universities or big business owners and managers, but here’s a new one that’s worth paying attention to…we like to think (being small and flexible and aggressive and innovation-driven) that we have a lock on the whole notion of networking.

     I mean when’s the last time you saw campus or corporate executives at Chamber of Commerce mixers or Better Business Bureau networking events? Ah, but they (academic hot-shots and corporate type muckity-mucks) are mainstays in the job search networking arenas. Yes, you might say, but that’s not real networking; that’s just exploitation of another job search tool.

     Who’s to say? After all: whatever you network for is what you network for. Hmm? If, in other words, you attend a networking event cranked up to meet and greet prospective employers, then job search is indeed your purpose. If you bring six pockets full of business cards with the idea of getting everyone you meet to visit your blog, or follow you on Twitter, then your purpose is to build an audience.

     The point is that we all network everyday with associates, employees, vendors, customers, referrers, prospects, even friends and family. Sure, so what’s this big page from big business (and academia, which hasn’t even a clue about business reality) all about?

     Many major corporations, which themselves have stooped to conquer unsavvy academic methodologies are now seeing great sales and business growth opportunities from networking with former employees! Aha! So, it’s not all of academia here that’s lighting fires? Correct.

     The ignition points are lodged in the sacred college and university halls of alumni associations, alumni directors, and development officers. They started it. Corporations are following it. Small business is next and starting to happen! The corporate social networking we’ve all heard about is now beginning to add a new dimension: employee alumni programs.

     A 2009 article by Mary Hall identified a few representative companies that have already entrenched themselves in commitments to build successful alumni programs: Microsoft, McKinsey, KPMG, Booze Allen, BearingPoint, Deloitte, Ernst & Young, Bain & Co., Dow, Coca-Cola, Accenture, Agilent.  

     Hall’s article poses the question: Why would a company want to focus its attention on a group of people who are no longer employees? Because, she says, “whatever path former employees choose, they are likely to be expanding their personal networks and getting to know new people. Why wouldn’t a company want to do the same? An employee today could be a customer tomorrow or have in their network a future hire.”

When ALL is said and done, isn’t it true that ALL of business

is ALL about relationships?

Alumni associations are here for small and mid-sized business. Many already recruit employees from them. Many hold annual reunions that produce payloads of workable i9deas because they come from those who understand how the business works to start with.

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Hal@Businessworks.US  302.933.0116

Open  Minds  Open  Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

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Dec 03 2008

Small Business Rocks (when it’s not too busy dancing solo!)

Every business

                                                                               

 has a responsibility 

                                                                                           

to those who support, 

                                                                           

patronize, and service it. 

                                                                                            

     I just heard a great radio commercial about two competitive antique stores right near each other that urged listeners to visit both places!  Can you imagine? 

     Do the businesses in your town cooperate and help one another, or do they seem to be out for themselves?  Is business cooperation real or just given lip service?

     Local business organizations seem to breed more in-fighting and one-upmanship games than genuine teamwork efforts to support the growth of area business.  One exception appears to be the Market Street “arts” or “creative” district undergoing major revitalization in downtown Wilmington, Delaware.

     Unfortunately, however, business teamwork face-liftings like this are rarely the norm.  “There’s always a small band of energetic active members,” reports one frustrated chamber of commerce leader I spoke with recently, “but they can never seem to put a fire under the others — the majority.  Our more aggressive businesspeople end up going under, over, or around the rest of our membership.  Our efforts are not nearly as representative of the town’s businesses as we like to think they are.”  

     One Virginia merchant chatted freely about her refusal to be involved because, she says, “All these organizations are the same: they collect dues, fees, subscriptions, and donations and either do nothing to promote business in town because they can’t agree on what to do, or they do things that benefit only a few businesses — the most active, or the biggest (which of course pay the highest amounts).”  

     “She’s right,” chimed in a neighboring business owner who happened by.  “Or, the other extreme is that whenever one of these so-called business organizations ends up doing something, it gets so completely screwed up because it ends up being done in such an unbusinesslike manner.  It’s embarassing!”  Hmmmmm.  Y’think?

     A New Jersey retailer/friend said, “Every year, I get membership sales pitch calls from the local chamber of commerce, the county chamber of commerce, the state chamber of commerce, the national chamber of commerce, the National Federation of Independent Business, the Small Business Administration, the local merchants’ association, the Better Business Bureau, you name it!  If I could afford all these memberships, I’d be making so much money I wouldn’t need their help!”

     Add to this list, solicitations from youth and senior groups; athletic teams; health and education  programs; charitable organizations; community food banks; fire and police departments; EMT and first aid squads; state police; high school and college organizations, and on and on. 

     Every one most certainly a worthy cause.  It’s simply that running a financially successful-enough business to be able to afford to help all these fine folks when they come knocking at the door becomes increasingly difficult if not impossible.

     The best way to avoid the upset feelings that accompany making (or not being able to make) these kinds of contributions is to be sure to budget them in as a normal cost of doing business, to stick with what you’ve bugeted (and tell unexpected solicitors you’ll consider them for next year’s budget, or simply include a contingency fund in your budgeting for “emergency” situations). 

     Of course it’s also worth remembering that the vast majority of these causes is tax-deductible, and –most importantly– that every business has a responsibility to the community that supports and services it, and to the support services in that community!

     As for building more cooperative and more supportive attitutes between neighboring businesses, tune in tomorrow!   halalpiar   

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