Updated From the Best of Hal’s Christmastime Business Posts . . . 

A toy truck, a stroller,

and pub coasters

strung with dental floss…

A few years ago, on a re-visit trip to Ireland, Kathy and I –romanticized by the classic Bing Crosby Christmas song, “Christmas In Killarney”– spent our first Christmas away from home at Killarney Country Club.

 Up a rocky, grass-between-the-tires dirt road from downtown Killarney, jockeying “the wrong side” car controls to bounce cheerfully along between the endless stone walls that separated farm from farm and cows from sheep, we drove under a brick archway and into an historic-looking brick complex that held captive about three dozen two-story townhouses.

There was one other car at the far end. We parked and followed the “Office” arrow. We found a smiling, green-eyed, freckled face and bubbling thick Irish accented young lady at the office counter. We registered and unpacked. We were shown to a spacious two-bedroom upstairs arrangement with living room and kitchen downstairs. Our windows overlooked the property’s main courtyard and pathway to the Country Club Pub.

It seems when I think back that (after the first day of dealing with the one other car’s occupants — a rude tourist family of six that commandeered the odd three-feet-deep indoor pool), we were actually the only guests there for the rest of the (Christmas) week.

We made the trek into town everyday, a beautiful, historic, bustling hub filled with happy holiday shopping locals, who seemed to visit a shop or two, then stop in a pub, then visit a shop or two, then stop in a pub . . . you get the idea. And we drove hundreds of miles of picturesque unspoiled (and unlittered) countryside during the week, meeting only pleasant, accommodating-to-a-fault natives all along the way.

Night driving seemed a bit perilous, so we opted for evening visits to the Country Club Pub (the alternative was staying in our unit with three tv stations, two of which were German!). The only Christmas tree we could find ($45 American) made Charlie Brown’s look like Rockefeller Plaza. Our scruffy pine was about 30 inches tall and had about 16 (or maybe it was 14?) scrawny branches.

We had no ornaments, but confiscated a wide range of cardboard pub coasters in our travels, punched small holes in each with a fork, and strung them up with pieces of dental floss. A homemade aluminum foil star found its way to the top. We stuffed two ”Season’s Greetings”-scrawled plastic shopping bags with small sofa pillows and hung them in our windows.

We grocery-shopped for the all-time elaborate brunch of Irish rasher (bacon), eggs, cheese, jam, butter, toast, fruit, crackers, caviar, coffee, tea–  and a bottle of asti that (being entrenched deep in beer and ale country, cost 11 gazillion dollars American) tasted a lot better than it was.

We exchanged gifts we had bought the day before, walking down opposite sides of the downtown, waving in between passing cars, trucks, buses, pedestrians, and shopfronts, a book for me, a piece of Irish crystal and a little stuffed Irish Christmas Bear for her, plus some other goodies. It was great fun and everyone wished everyone Merry Christmas!!

Every minute we spent there was great, even when fifteen native Killarney guys had us singing with them (at the Country Club Pub where they’d hiked to by flashlight from their nearby farms) until 3am which led us to the hilarious discovery that no one there had ever even heard of the Crosby song, “Christmas In Killarney”!!! (I tried to sing it and they all looked at one another like I was from Mars.)

With the rows of “y’got ta finish dem” topped-off pints of beer and ale lined up from one end of the bar to the other, planted there when 11:15pm closing time came, it ultimately mattered not that anyone heard of any song as long as you sang. And sing we did! When Kathy was asked to present a song, she sang “Zippity, Do-da, Zippity-A…” which brought the house down.

So much for that, but it was a wonderful experience. Just one thing was missing. Family. We spent half the afternoon trying to phone home, with circuit connections going from where we were on Ireland’s West Coast, to Northern Ireland, to Boston, to Florida, to New York, to the clan in New Jersey who sounded like they were in a tunnel.

It made us realize that all the happiness of the week there was momentarily lost to being lonesome for family. We managed to bounce back after that when the resort manager and his wife (who we suspect might have been listening in to our phone connection efforts) invited us to their home for a Christmas drink. 

We got to see the doll baby stroller Santa brought for their daughter. (Last Christmas, Santa brought the doll!). I think their son got a toy truck. One single present each and those children were in heaven! Uh, it might be worth repeating that: “One single present each and those children were in heaven!”

That certainly gave us cause for pause. We in America are blessed with so much, and family is, well, what Christmas is all about now, isn’t it? It was a Christmas of great learning that stayed with us.

I truly hope for you that you enjoy what you have today, and not take any of it for granted.

Oh, one last thing: Please remember to God Bless Our Troops for their eternal vigilance that grants us the freedom we have to celebrate this joyous day and season! Enjoy!

 Peace be to you.

The original of this Christmas story appeared on 12/25/08 on this blog site.

God Bless You One And All

And Merry Christmas To You!

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Startup Fever

Are you taking your music to the grave?!

 STOP HIDING

 YOUR ACORNS!

You are not a squirrel. Stop saving up your best-effort production, creation, plan or idea for “the right moment!” With a deader-than-doornail economy getting deader every day, there’s no time like the present to get that great creative genius product of yours out of the closet or back of the drawer, dust it off, and make it work!

To make it work, first means freeing it from the imaginary chains you’ve wrapped around it and the hiding place in your home, office, truck, notebook, recording, harddrive, or your mind. It will never achieve what you hoped for it if it’s locked away. Put it into your daily work schedule. Treat it as if it was a key client or customer project.

TRUST YOURSELF. Give yourself a chance. What’s the worst thing could happen? It gets rejected? You think maybe there’s only one person or audience for your special creation? The odds for fame and appreciation will be better after you’re dead? Regardless of your skills and calling, that’s not likely. And it’s a choice.  

Try to look at it this way: Posthumous success is failure to achieve what’s been rightfully earned in life during that lifetime. Most of us agree that of course the dead are to be honored in some fashion. Military courage and sacrifice certainly count the most. I’m not attempting to strip that love, respect, gratitude and reverence away.

The point is that posthumous recognition doesn’t accomplish anything. It fails to provide you the incentive and opportunity to do even greater work because it affords you a springboard for awakening other talents of yours and for inspiring others who will enjoy and benefit by and emulate your efforts.

Oh, and perhaps it’s blatantly obvious, but I believe it’s still worth mentioning just to raise consciousness: we only go around once in this life. We get only one “here and now” every passing minute. Do you truly want to take your music to your grave? It’s a choice to never make a choice.

An action step you take today can pay you back tomorrow. Action you never take hasn’t even a chance of being worthy of your talents and authenticity. And action you keep making excuses not to take is actually a step backwards. If you’re not a squirrel, stop hiding your treasures. If you have “yes, buts” — contact me. If you think you’re losing your mind, try this! And you still have doubts, here’s one of my favorite quotes to pin on your wall:

Remember time waits for no one.

Yesterday is history.

Tomorrow is mystery.

Today is a gift.

That’s why it’s called the present.”

– B. Olatunji     

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!

Welcome to the world’s first SMALL BIZ Alphabet Series of blog posts!

Success seldom surfaces

when creative service

providers are squashed

. . . or does it? 

Show me a writer or designer who thrives on being torturously pushed and prodded to stressful deadlines, and I’ll show you someone who is likely to be a do-nothing PR agent or brain-dead news media person, but don’t expect to find great advertisers, marketers or creative service people thrive in angst-ridden  pandemonium.

With rare exception, creative development work that’s “rushed” breeds mediocrity (and costs more, which makes the engager a double loser!). Truly remarkable talent, it is said by many, is born of free spirit, and ample time.

Do I know exceptions? Plenty. But exceptional creativity is the product of unconstrained imagination and self-discipline. The exceptions I know –ah, including myself (!)– coulda/shoulda/woulda produced more outstanding creations if they’d (we’d) not been pushed, prodded, intimidated, threatened, and time-pressured.

My best writing has surfaced during both

great duress and great relaxation. So

maybe the rule is an exception?

My national boo0k award effort was done at my leisure. Its underperforming predecessor took two years under pressing deadlines. My worst book was written under crushing due dates. My best book –now almost ready to market– was ten years on the drawing board. My best award-winning jingle was done in one all-nighter.

My worst ad campaign took six months to research and justify and another six months to finalize and launch. My national award-winning, record-sales marketing program took three months start to finish. I have a future award-winning children’s book series ready to launch after 40 years in hiding.

And only heaven knows how many hundreds of new business startups have benefited by my rushing attacks on their website content, news releases, packaging, media positioning, and strategic planning. Yet the most successful, sales-productive efforts I have made have come only with major investments of time.

The trouble is that upstart business owners want what they want when they want it and time is not a worthy commodity to offer when they’re sitting on a hot idea and investor dollars.

Neither patience nor perfectionism has ever been a trait of entrepreneurs.

Neither has analysis, which is typically the province of corporate muckity-mucks. 

Okay, so knocking this subject all over doesn’t settle the issue of business time pressures and the creative product. That, however, is the issue. Pushing and prodding and time-pressuring creative people may not always produce the best or most productive work, but it gets the job done.

Depending on circumstances and the marketplace and the economy (and who can depend on the economy?), a judgement must be made about whether you want to win awards or customers. Without a lot of room for awards on the walls of a crushing economy, the bottom line should be to insist on results, not pretty words and pictures.

Design awards only produce sales for designers. Copywriting awards only produce sales for copywriters. You can stop paying for your creative service providers to get more sales by putting some heat on their abilities to perform for you, the client.

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Hal@Businessworks.US     302.933.0116

Open  Minds  Open  Doors

Many thanks for your visit and God Bless You.

 Make today a GREAT day for someone!

When you think 

you’re communicating

just the right amount of 

information, you’re not!

How do I know? Because you are the boss. And the boss rarely if ever gets it right the first time because what the boss thinks is “too much” or “too little” information is not what employees think, but are often afraid to ask about or say so. And when it’s not what customers think, they won’t ask or say so either; they’ll just go somewhere else. 

Okay, I know it’s making you crazy. So what does the blog post title ROTFLMBOAFOYCTBPSSOHLT mean? You should know, first of all, that this “message” actually appeared on the screen of a Fortune 500 company employee, sent by a departmental teammate. Even the recipient had no clue  

It stands for: Rolling On The Floor Laughing My Butt Off After Finding Out You Caught The Boss Playing Spider Solitaire On His LapTop. The acronym is obviously an example of a text messenger gone amok and, of course, far too little information to be understood.

Sending a convoluted message is

  like telling a joke that nobody gets.

Misunderstood verbal and written one-way messages have ended in disasters, explosions, shootings, robberies, suicides, addictions, bankruptcies, firings, lost confidence, and lost sales. Even when the message receiver has perfect hearing, perfect vision, three college degrees, twenty years of experience, and is sober, confusion happens.

You already know all the little rules about not assuming things. You’ve learned the hard way that communication can be either verbal and/or nonverbal and that both of these forms have many signals, styles, applications, modes, and inferences. You have a general sense of when you’ve said or written too much or too little.

BUT — the recipient of your communication is the only one whose sense of what’s too much or too little really counts. If a receiver on the football field cuts right instead of left and the quarterback launches a picture-perfect pass to the left, it doesn’t much matter how great the pass looked. Your message is all about the receiver.

The only insurance you have for being clearly understood is to check on what’s written or said or agreed-to with the receiver, to confirm delivery, to paraphrase statements, to request feedback. I just received an important piece of mail from three weeks ago, from a neighbor who’s been away for three weeks, who got my mail by mistake.

Horror stories run rampant through the halls of shipping, transportation, and delivery companies worldwide every day. Wrong addresses, wrong times, wrong account numbers, and on and on. Your small business cannot afford communication screw-ups. This doesn’t mean harping away and repeating things.

It means accepting the reality that others do not have the same ways of thinking as you, and that getting it right the first time will take you longer and be more work than you would like. YOU must take the responsibility to ensure that the messages people get from you are indeed the same ones you intend them to get. Work at it. It pays. 

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Hal@Businessworks.US   302.933.0116

Open Minds Open Doors

Many thanks for your visit and God Bless You.

 Make today a GREAT day for someone!

Books, billboards, news

releases, website content, 

magazines and magazine

articles, posters and

displays, newspaper

 columns, surveys, signs,

 postcards, brochures, 

commercials, promotional

 emails, direct mail, photo

captions, jingles, branding

themelines, package labels,

training curricula, promo

literature and exhibit

 materials, webinars, sales

presentations, seminars 

lyrics, booklets, speeches,

 ebooks, blog posts, scripts

  business plans, marketing 

 strategies, love letters,  

manuals, greeting cards,

and matchbook covers

Ever write any of these yourself? How’d it come out? Did you get the results you wanted? What happened? Are you a skilled writer? An experienced wordsmith? Probably not. If you’re reading posts on this blog site, it’s because you’re an entrepreneur, a small business or professional practice owner, manager, or principal, a student, or a leader.

If you fit any of those kinds of career descriptions, odds are that you are marketing a product, service, or idea (or some combination) and the daily challenges of keeping your business or organization moving forward leaves little room for you to indulge in fantasy of seeing yourself as a talented writer. And you’re smart enough to know when to get help.

One telling characteristic of successful entrepreneurs, in fact, is that they know how to pull their ideas forward while leaving necessary professional services up to professionals they engage — CPA, attorney, management consultant, and more often than not: creative services, especially writers and designers.

Entrepreneurs, after all, are the catalysts of business and the economy, and serve as mirrors of society wants and needs. They alone are responsible for new job growth (not corporations, and certainly not government). As a result, entrepreneurs are also the most sensitive of business people, and the quickest to recruit outside expertise when they see the need.

Small business owners are far more in touch than their big business counterparts who are obsessed with analyzing with what message content and structure communicates best, and sells.

They recognize that one dot or small sweep of a design line, or one word can make the difference between sale and no sale.

They respect and appreciate the value of expertise.

So the list above is not just a teaser or composite of writing applications. It is a list of real business-related (yes, even love letters!) writing needs that most entrepreneurs are confronted with at one time or another. It is also a list of writing applications that anyone you hire to write for you should have experience with, at least most of them.

I know. I’ve written all of the above many times over. And I can tell you that a marketing writer who hasn’t written a book doesn’t know how to tell a story, and stories sell. A website content writer who hasn’t written radio and TV commercials has no sense of writing concise, punchy stuff that’s short and sweet, and short and sweet sells.

Someone who’s never written a billboard hasn’t even a clue about how to write branding lines because the discipline is the same:  Aim for 7 words or less and tell a story in those 7 words that has a beginning, middle, and ending . . . and is persuasive. And in direct mail, the more you tell, the more you sell — that means, literally, a blanket of billboards.

Writing emphasis must always be “you” focused (not “we”). It must attract attention, create interest, stimulate desire, bring about action, and deliver satisfaction. All writing –even an instruction manual– represents an opportunity to make a sale and/or create a favorable impression. The writing you have now? Does it work as hard as you do?

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Hal@Businessworks.US 302.933.0116

Open Minds Open Doors

Many thanks for your visit and God Bless You.

Make today a GREAT day for someone!