Feeling Invincible? . . .

Think Only Wussy Types

Fret Over “What If” Stuff?

Perhaps consciousness of the fragility of life has never struck you or your business full force. Perhaps you’ve somehow managed to escape the anguish, angst, and fears attached to the reality of your own or the life of someone close hanging by a thread. Perhaps you’re too young or too lucky or too blessed to have ever known the stress of having machines do the breathing and feeding and medicating and pain management?  

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If that is even partly true of you, don’t let today pass without giving it at least a few moments of thought. Why? Because just as a business with no sign is a sign of no business, a business or business leader without good health — or a poor-health contingency plan– is the sign of a sick or unhealthy business.

“Nah,” a strong-willed 30-something entrepreneur responded to that idea, “My business is healthy,” he said, ”and I have no provision for disaster because I work our regularly and I’m in good shape, we have a long-term lease, our customer base is growing steadily, and prospective investors are standing in line!”

“But surely,” I offered, “you have some kind of insurance coverage? Fire and theft? An office policy? Collision? Life? Health?” He cocked his head as if I’d hit him with an illegal punch, “Sure, but so what? THAT is MY contingency plan. Things go south? I just file claims and collect enough to start something else!”

“That’s good,” I said, “because burglaries and fires and tsunamis and earthquakes and hurricanes and tornados do happen, but I’m talking about catastrophic illness. That happens too.” Ask around. You’ll find plenty of people who’ve experienced sudden ill health, who suffered, and whose businesses suffered because they had no contingency plan.

When that “CLOSED DUE TO FAMILY ILLNESS” sign goes up on the front door (or website), dwindling (sometimes plummeting) customer loyalty and support follow. We live in a what-have-you-done-for-me-lately? society.

Are you ready to face critical damage to your revenue stream and threats to the life support system your enterprise has routinely fostered?

What steps will you take and in what order? Or who will pinch-hit for you? What impact can your suppliers and customers expect, and how –specifically– will they be dealt with to accommodate their needs and to keep things running and moving forward? What gears will need to be shifted? By whom? When?

The time to deal with contingency planning is now, and to re-visit the plan at least once a year. The cost to plan is time. The cost to cope without a plan can be annihilating. It’s certainly true that expectations breed disappointment, but it’s equally true that having no plan is like captaining a rudderless ship.

And then there’re storms . . . 

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Hal@Businessworks.US  302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

The Hardest Business Task!

Yes, test your objectives. Yes, test your strategies. Yes, test your tactics. And, yes –first and foremost– test your concepts. It’s the only sensible way (before spending money on ideas that might sound great, but that fail to produce), to make sure your pursuits are solidly grounded and integrally connected. 

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What’s the hardest task in business? It’s really not hiring and firing, or funding, or maintaining operations, or making sales (though HR, finance, operations, and sales people may all want to lay claim to having the most difficult jobs). The hardest task is getting it in writing. Huh”? What’s “it”? And what’s so hard about writing? Writing what? 

I believe the most challenging of all business tasks is getting your direction and contingency plans straight. (Considering widely-published SBA findings that over 90% of business failures are attributable to “poor management,” knowing where you’re going is certainly Job One for most entrepreneurs.)

Writing your objectives clearly, simply, specifically, realistically, flexibly –and with a due date attached– has proven time and again to make the difference between revenues and profits, between success and SUCCESS!

The more principals, partners, investors, advisors, managers involved, the harder the task. It becomes exponentially difficult because –to have any value– everyone involved must agree at least somewhat with every word. In other words, agreeing on a precise target is sometimes the most trying of all challenges.

Is it (your target objective) the same as your Mission or Vision Statement?

No, but it probably needs to directly reflect both.

Whatever the objectives (or goals) are that you verbalize for yourself or your business, they need to be:

A) Missions in and of themselves, and they must fit conceptually under the umbrella of your own or your company’s overall Mission Statement.

[If your objective(s) fail to measure up to your overall Mission Statement, or don't quite fit under its umbrella, re-examine where you're headed with things. You may need to switch gears, or direction, or timing, or desired results.]

B) Following the path of your Vision Statement.

[If this isn't happening, redirect your focus or re-visit your Vision Statement to consider some adjustments.]

Can you make changes and still be “on-target” with your pursuits? Absolutely! Remember that flexibility (together with realistic, specific, and due-dated) is one of the key criteria for effective goal-setting. If you’re not reaching the goal you defined, be flexible enough to redefine it, or change the tactics you’re using.

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

It’s true. As long as you work harder and not smarter (Ask those who succeed instead of those who teach!), stay perpetually positive, appreciate those who support you, believe in yourself, and pray to and trust in God, you can boost your odds for success right through the roof! 

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Here’s what happened. So many of you (Thank you. Thank you. Thank you.) have posted and called and emailed me with your warm wishes and prayers during this family trauma period that has absorbed me over the last few weeks, that I’m convinced you made a difference.

The emotional roller coaster is finally slowing down.

The daily episodes of great mental, emotional and physical stress are giving way to what all the doctors and nurses and others involved are now saying was a true miracle.

After racing her unconscious to the ER, followed by two weeks in intensive care including ten days in a coma, literally no one expected to see her survive.

Kathy, my wife of 25 years, is now alive and thriving. With her life hanging by a thread, no one had given her a chance . . . no one except Kathy. It all came down to her and God.

She is –Hallelujah, and thanks be to God– more alive now than she has ever been!

Those who visited her early on, who saw her with tubes in her throat, her nose, her fingers, hands, arms and legs –a medical marionette– with dials,  switches, beeps, graphs and blinking numbers coming from nearly two dozen monitors, do not believe her now. Five days later, she is walking, talking, eating, joking, and remembering details.

But she wasn’t given a chance of even surviving.

And what does this have to do with small business and personal development? Everything. There can be no greater fight than fighting to live. Whether it’s a battle for business survival, or –and I truly hope you never go through what Kathy and I experienced– your life or the life of a loved one, you can never be too prepared.

Like  children getting their value systems in order before the age of five, we need to work hard at cultivating and growing our fortitude, attitude, authenticity, integrity, self-esteem and self-confidence, our spirituality and love for life every day.

Every day. Because –like a fire extinguisher, parachute, healthy body, and alert mind– self-reliance marks a winner.

Kathy is a winner. I am so proud of her, and so grateful for what one doctor called her “absolutely astonishing will power.” From this perspective of reality, I have decided to continue with my blog posts on a two or three times a week basis, instead of daily, as it’s pretty much been since April, 2008. Life is simply too important.

Thank you, all my thousands of blog visitors and Twitter friends. You are amazing!

I will hope to keep hosting your visits here two or three days a week. God Bless You. 

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

You got ideas?

You’re ready to trade in

that corporate career?

Don’t be too quick!

Created by cover-your-butt, tunnel-visioned corporate types, who are busy going nowhere, the “Small Business Career Trap” puts a stranglehold on reentry to the corporate world once someone has “defected to small business life. It’s like deportation. Change your mind? Oh, no, that’s not allowed. Make a come-back? No way, José! 

“Tunnel-visioned”? Well, sure– because the assumption behind that label is that you can play either football OR baseball, not both, and that once you switch sports, you can nevermore capture the credibility in the field of expertise you left behind. Ridiculous? Of course. Michael Jordan isn’t the only athlete to master multiple sports.

The kind of corporate mentality narrowmindedness that fosters (and nurtures) this kind of thinking discounts the wealth of unique contributions a small business-experienced individual can potentially make to stimulate the prevailing lethargy of so much corporate life.

And paradoxical, don’t you think, that the attitude strikes at the heart of the very same types of entrepreneurial contributions that no doubt accounted for launching every corporate entity to begin with?

As long as the political climbers at corporate giants refuse to honor the value of small business experience, and continue to fail to take advantage of the opportunities to integrate and cultivate more entrepreneurial spirit in their organizations, there is little hope that the big boys of business will ever favorably affect the economy.

And adventuresome entrepreneurial wannabe’s need to accept the reality

that big business-to-small business career moves probably have no return route.

This can be pretty disconcerting whenever you (the traitor) reach the point in small business (and you surely will) of realizing you are indeed smarter and more talented than corporate counterparts, MBAs and all.

It will become transparently clear that you could bring greater success to corporate productivity and profitability pursuits than people presently responsible for achieving these goals. Nonetheless, if no one will open the door, your only choice may be to return home and keep looking (Good Luck!) or break the door down.

Not many welcome mats are

laid out for forceable entry.

Will this ever change?

Short of revolution, it’s not likely.

If you should have any doubts, by the way, that corporate mindsets are so deeply entrenched in fears of recruiting and hiring entrepreneurial thinkers and doers, just scroll through some corporate help wanted ads. Find just one that addresses small business expertise, a sense of urgency, and the ability to respond and adjust. Good luck again!

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

 You’re an entrepreneur?

You’re probably the

 runt of the litter!

Ask anyone who’s made it big in the service business, and the odds –by my calculations– are roughly 9 out of 10 that she or he did it by staying small. Makes sense. Most runts of the litter have entrepreneurial zeal and instincts. They scrap, scrape, and battle for food and attention from the day they’re born.

And runts make great dogs but not always great parents, which raises a key how-to issue about staying small. From my experience, there’s hardly ever a good and reasonable reason for adding payroll employees when you’ve passed the point of generating strong revenues on your own..

At most, you may decide to put an assistant on payroll, but herein lies the secret to continued growth: The person you choose must be dedicated and loyal to you at all costs. He or she must be a super organizer since –as an entrepreneur– you’re probably not. This individual must have no greater purpose than to make you successful.

In other words, do NOT seek a creative thinker. That’s your job! Do NOT seek a super salesperson. That’s also your job! Find someone you can trust absolutely all of the time. Find someone who will be assertive with other people on your behalf. Find someone who will rise to the occasion, who does not need handholding.

You need a person with strong judgement skills, who can readily size up others (and situations) and who knows enough to know when to insist on over-communicating with you. In other words, if you need to hire someone, hire a leader. If you can find this individual, and it may take years of searching, you won’t need anyone else.

Anyone else you take on should be on a commission, performance incentive, or parttime basis. Once you add a payroll position, and get the wrong person involved, you commit to stagnation and foreclose your prospects to succeed; you commit to the odds of adding expenses without being able to cover them. You commit to status quo.

In a product business, you need only to add skilled labor on a highly selective and prudent basis. One person with know-how, and the drive and energy to do the work of two people at one and a half times a one-person salary is far better than two people doing two jobs for three-quarter person salaries.

The bottom line: Runts of the litter excel as entrepreneurs. They are more independent, inventive, industrious, and self-sufficient. Rather than waste time looking, they will use a coin for a screwdriver. But once in a while, they need to back off and do some hard thinking about where they’re headed and where the next bone is coming from.

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

What do workaholics,

delusionists, and grieving

friends and relatives

all have in common?

 Why is it that the people who are most in need of breaking out of their workaholic patterns are the ones most resistant to the suggestion? They’re afraid to let go. Well, logically, it makes sense. Fear is the single most destructive emotion (and sometimes, paradoxically, greatest motivator) in existence.

Letting go is life’s single hardest task.

Workaholics share this infamous platform with those who live in delusion as well as those who grieve the loss of loved ones. Letting go means giving up an important part of yourself in favor of moving on, or back into, reality. Many egotistically, and sadly, are convinced that the world and their business could not survive without them.

“Sadly,” because these same people will almost inevitably drive themselves into cardiac care units… or the grave… using the excuse as a rationale that they “never gave up the ship!” It’s a lot like being mentally retarded (and having a daughter who is, I can say this with some authority). The single difference is the awareness of having a choice!

Never-say-die workaholics

 simply choose not to choose.

They know they have a choice, but feel threatened by the idea of changing horses in mid-stream. So they instead invest themselves in maintaining the status quo at all costs. Or, as world renown family therapist Virginia Satir used to say, “they get dried up and shrivel up.”

And, Satir goes on to ask: ”Don’t you think this affects the growth of their families and that of those who work with them?” See for yourself. Status quo seekers are everywhere, harboring pain and misery, and transferring their own inadequacies and choices not to choose to change.

How dim the lights that light these lives. How stagnant the businesses they run. How rebellious the children they raise. Choosing situations and leaders who make the choices for them . . . how unfulfilled the lives they live.

This picture is bleak indeed, and it permeates many corners of the corporate and union worlds and government universe but, thankfully, has rarely become the payoff of hard work and self-sacrifice that many entrepreneurs practice. How is that? Because most entrepreneurs play and sleep as hard as they work.        

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Hal@Businessworks.US   302.933.0116

Open  Minds  Open  Doors

Make today a GREAT day for someone!

Think “Shrink”!

Are you a basket case business owner?

What will you do with

your time this year?