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	<title>Comments on: CUSTOMER DIPLOMACY</title>
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		<title>By: Hal Alpiar&#8217;s Blog &#187; Thank You!</title>
		<link>http://www.halalpiar.com/2009/11/customer-diplomacy/comment-page-1/#comment-3859</link>
		<dc:creator>Hal Alpiar&#8217;s Blog &#187; Thank You!</dc:creator>
		<pubDate>Sat, 30 Apr 2011 18:50:11 +0000</pubDate>
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		<description>[...] most of us looking forward next week to the annual trekking or hosting of our assorted dysfunctional &#8220;family families,&#8221;  it may be appropriate to pause to appreciate not just all the good food and [...]</description>
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